Director Physician Practices bei Jupitermed

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Bachelors in a healthcare field; Masters preferred

Experience / Qualifications

• A minimum of 5 years leadership experience managing a multi-site/multi-specialty Physician Practice

• Strong operational knowledge including, but not limited to, scheduling, telephone call management, registration, insurance verification, coding and patient throughput

• Exceptional leadership skills and experience required

• Excellent verbal and written communication skills

• Ability to foster positive, collaborative relationships with physicians, patients and team members

• Strong analytical skills with the ability to interpret quantitative and qualitative data

Position Summary

Under the direction of the Physician Group President, plans, directs and coordinates departmental functions including: budget and financial performance; customer service; staff development/plans, performance and training; departmental operational performance; and patient throughput of the physician practices across multiple sites.

• Creates and models a superior patient experience in the practice setting and seeks to improve patient satisfaction scores.

• Oversees Physician Practice Managers who provide on-site support to the physician practices.

• Serves as a member of the Jupiter Medical Specialists leadership team.

• Participates in the development of the strategic plan and implements initiatives and programs in collaboration with physician champions, key stakeholders and team members. 

• Ensures physician practices are compliant with all regulations and accreditation standards.

• Ensures compliance with financial goals through the development and administration of site budgets, regular monitoring of results and analysis of variances. Recommends types and amounts of resources required. Allocates resources based on departmental and organizational goals and objectives. 

• Maintains all productivity standards.

• Benchmarks key performance indicators and major processes to ensure efficient operations.

• Ensures that assigned practices operate within Jupiter Medical Center’s policies, procedures and budgets. 

• Participates in the creation of business development and marketing plans to grow the practices.

• Serves on hospital committees and task forces as assigned.

• Effectively uses and role models current management techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.

• Supervises the development of service policies, procedures, and operating guidelines.  Collaborates with other services within the division.  Ensures that information is disseminated to staff is monitored for effectiveness and changed as needed.

• Understands and enforces all hospital and personnel policies and procedures.

• Lead and/or serve on hospital and Patient Care Services committees, teams, and work groups as required.

• Performs other duties as assigned

Leadership Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Developing Talent

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively.

Inspiring and Motivating Others

Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments.  Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance to accomplish “win-win” solutions. 

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Acting Strategically

Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things.  Generates novel and valuable ideas and uses these ideas to suggest new or improved processes.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and across the organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect by being fair and consistent.  Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics.  Challenge’s bias and intolerance.  Develops all-inclusive groups in the realms of social interaction and communication.  Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Holding Self and Others Accountable

Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback when needed. Accepts responsibility and accountability.

Requires sitting for long periods of time, also stooping, bending, standing, and stretching. Must have manual dexterity for typing and computer data entry.  Able to work under a stressful environment, work independently, capable of making sound decisions, be detail oriented, alert, and self-motivated. Ability to push/pull up to 40lbs., carry and lift up to 20lbs.                                                                           

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associates with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments). I have reviewed these job requirements and verify that I can perform all essential functions of this position