manager infrastructure - data center bei Starbucks
Starbucks · Seattle, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Seattle
Job Summary and Mission
Manager Technology Facilities, Hosting & Services
Now Brewing – I'm thrilled to share that a NEW “Manager of Technology Facilities, Hosting & Services” role has opened in our dynamic IT team! If you're passionate about technology, love solving complex problems, and want to be part of a forward-thinking organization that values innovation and collaboration — this could be your next big move
! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As a manager of Technology Facilities, Hosting & Services, you will be responsible for managing and optimizing the enterprise data center and manufacturing environment to support core IT infrastructure and business applications. This position oversees low voltage cabling, power distribution, and facility operations, ensuring all systems deliver high availability, resilience, and performance. The ideal candidate combines deep technical expertise with strong project management and vendor coordination skills, driving operational excellence across a hybrid enterprise infrastructure landscape. A background in structured cabling, and electrical systems, and proven experience managing large-scale infrastructure projects from concept through execution.
Summary of Key Responsibilities:
Data Center Facility Operations
- Manage the daily operations of enterprise data center environments, including power, cooling, cabling, and physical security systems.
- Oversee preventive and corrective maintenance to ensure continuous uptime and compliance with enterprise SLAs.
- Monitor facility KPIs such as Power Usage Effectiveness (PUE), capacity utilization, and energy efficiency.
Low Voltage & Structured Cabling
- Design, oversee, and maintain structured cabling infrastructure (fiber and copper) supporting data, voice, and security systems.
- Ensure all cabling installations adhere to enterprise and industry standards (TIA/EIA, BICSI, NEC).
- Maintain accurate cable plant documentation, rack elevations, and as-built diagrams.
Power & Electrical Infrastructure
- Manage all aspects of electrical distribution including UPS, PDUs, switchgear, generators, and redundant power configurations.
- Partner with electrical engineers to plan capacity expansions, load balancing, and failover testing.
- Oversee power audits, preventive maintenance schedules, and lifecycle replacement programs.
Project & Program Management
- Lead infrastructure projects such as data center expansions, hardware refreshes, and modernization initiatives.
- Develop project plans, budgets, and timelines; coordinate cross-functional teams including network, server, facilities, and vendor partners.
- Track progress, manage risks, and ensure all work complies with enterprise change management and governance standards.
Governance, Compliance & Safety
- Ensure data center operations comply with corporate IT standards, environmental health and safety regulations, and audit requirements (ISO, SOC2, Uptime).
- Manage documentation and participate in compliance assessments and disaster recovery exercises.
- Champion continuous improvement through operational process refinement and automation initiatives.
Vendor & Stakeholder Management
- Manage contracts and service delivery with third-party vendors for electrical, mechanical, and cabling services.
- Partner with IT, Security, and Facilities teams to ensure alignment between data center operations and enterprise objectives.
- Communicate project updates, performance metrics, and capacity plans to leadership and technical stakeholders.
Required Knowledge, Skills and Abilities
- Deep understanding of data center mechanical, electrical, and cabling systems.
- Strong leadership, vendor management, and stakeholder communication skills.
- Ability to read technical drawings, schematics, and as-built documentation.
- Proficiency with DCIM tools, CAD drawings, and project tracking software (e.g., MS Project, Smartsheet).
- Working knowledge of HVAC systems
- Working knowledge of electrical infrastructure in a data center environment
- Vendor management experience - Electrician, Plumbing (gas & Water), HVAC, Fire Safety, UPS, Generator, Network Cabling
- Familiar with DCIM (Sunbird)
- Knowledge of network cabling standards
- Familiar with Generator, UPS, PDU, RPP operation
Qualifications:
- Education: Bachelor’s degree in electrical engineering, Facilities Management, Information Technology, or a related field (or equivalent experience).
- Experience:
- 7+ years of experience in data center facilities management or critical infrastructure operations.
- Strong background in low voltage cabling, power systems, and project management.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
