Assistant Sales Manager bei LegalZoom
LegalZoom · Las Vegas, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Las Vegas
Description
- Consistently monitor, coach, recognize, and performance manage your team
- Establish annual, monthly, and weekly revenue and performance goals. Conducts sales meetings to motivate and educate sales consultants about product knowledge and sales skills specific to our process
- Listens to Sales Consultants conversations with prospects and clients and recommend improvements in qualifying and "closing the sell"
- Drive amazing customer experience and results through team development
- Show a passion for people development and ownership of the customer experience
- Document training, team-building, and sales process plays that work and share them with your colleagues to drive improvement across your organization
- Have strong empathy for peers, direct reports, and customers
- Have excellent communication skills and the ability to motivate behavior change
- Be adaptable, agile, and open to changing processes
- Diplomatically managing multiple commitments to customers, staff, and operations
- Demonstrate strong leadership skills: set clear priorities and performance goals for the team and eliminate barriers to the team's success
- Show sound business judgment and the ability to think strategically in a fast-paced environment
- Explore new areas of expertise as business needs change
- Utilize effective time management, including the ability to multi-task, organize, and prioritize
- Minimum of 4 years of leadership experience in Sales, Customer Service, or Account Management with experience in a contact center
- Customer-first mindset: Demonstrated ability to understand and relate to customer concerns and build trust and rapport
- Positive attitude and are a culture amplifier
- Experience developing and mentoring team members
- Strong sales acumen with a consistent track record of quota achievement
- Self-starter who takes the initiative and works with limited direction
- Excellent listening skills with the ability to problem-solve and de-escalate as needed
- Impeccable communication skills
- Proficient computer skills and the ability to navigate multiple applications
- Availability to work various shifts
- High School Diploma or GED equivalent required
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.