Senior Product Manager (New Haven, CT, US, 06511) bei SAP SuccessFactors Recruiting | Talent Acquisition Software

Senior Product Manager

Location: New Haven, CT/Berlin, CT/Charlotte, NC/Portland, OR

ASSA ABLOY is a global leader in door opening solutions dedicated to providing a safe, secure, and accessible building environment. Every day, we help billions of people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. ASSA ABLOY’s offerings include products and services related to locks, doors, gates, and entrance automation such as controlling access and confirming identities with keys, cards, tags, mobile and biometric identity verification systems, mechanical and digital locks, cylinders, security doors and automated entrances.

The Centrios brand is focused on radically simplifying access management for small business and light commercial customers in North America.

Exciting challenges of the role:

The Senior Product Manager – Small Business Software, Hardware, & Integrations will lead the vision, strategy, and execution of initiatives that connect hardware devices, embedded firmware, and cloud software into a seamless small business focused access management ecosystem. This role requires a strong blend of technical expertise, product leadership, and cross-functional collaboration to deliver scalable, supportable and high performing solutions that deliver value for the customer and company.  

The ideal candidate will have hands-on experience managing the intersection of software, hardware, firmware, and cloud software and will drive product roadmap execution to support both current and emerging product lines. This candidate will be required to prioritize competing objectives in a complex and shared resource environment. 

Key areas you will contribute to the role include: 

Roadmap Development, Product Ownership & Backlog Management:

• Identify customer needs and pain points through direct customer interaction and by analyzing market and system analytic trends to inform priorities.
• Develop and execute a long-term vision (generation planning) for the product that drives incremental customer and brand value
• Define product and customer experience requirements across IoT devices, firmware, and cloud software.
• Prioritize features and technical debt in alignment with product strategy and customer value.
• Drive the end-to-end IoT product lifecycle, from concept and prototyping to commercial launch and ongoing improvement.
• Collaborate closely with engineering, QA, and UX to ensure on-time delivery of roadmap initiatives.
• Identify opportunities to increase velocity with cross-functional teams and speed-to-commercialization.

UI/UX Integration:

• Partner with UI/UX and front-end engineering teams to define intuitive user workflows and device interaction models.
• Review wireframes and application interfaces to ensure seamless IoT device-to-cloud experiences.

Quality, Testing, & Release Management:

• Oversee product readiness by reviewing builds and participating in engineering reviews.
• Partner with software and firmware teams to manage prioritization of bugs in the triage process, and drive root-cause resolution in partnership with software and firmware teams.

Critical Issue & Incident Management:

• In collaboration with the Technical Support team, participate in cross-functional rapid responses to high-severity issues impacting device connectivity, data integrity, or user experience.

Stakeholder Communication & Reporting:

• Provide monthly updates on platform roadmap, program health, risks, and mitigation strategies to leadership and stakeholders.
• Communicate complex technical topics in business-friendly language to business stakeholders and customers.

Platform & Product Innovation:

• Collaborate with inter-company leaders to identify new product and integration opportunities.
• Identify new opportunities for product growth — such as new IoT integrations, partnerships, data-driven features, or cross-product capabilities.
• Evaluate emerging technologies to advance platform capabilities.

What we are looking for:

• Exceptional communication, analytical, interpersonal, and problem-solving skills.
• Demonstrated success in scaling IoT platforms for residential, commercial or enterprise customers
• Strong understanding of IoT architecture — device connectivity, edge computing, APIs, and cloud services.
• Knowledge of embedded systems, BLE/Wi-Fi connectivity, and device provisioning processes.
• Familiarity with CI/CD pipelines, DevOps practices, and cloud-native software deployment.
• Understanding of data security, OTA (over-the-air) firmware updates, and telemetry analytics.
• Must reside in or near one of the following cities: New Haven, CT, Berlin, CT, Charlotte, NC, Portland, OR
• Ability to travel domestically and internationally (up to 15%) and meet the requirements of customers.
• Must have a valid driver’s license.

Education and/or experience:

• Your background includes a Bachelor’s degree in Computer Science, Electrical Engineering, or a related field. Master’s degree preferred.
• Minimum of 8 years’s experience in product or platform management. At least 3 years’ experience in IoT product ecosystems preferred.
• Experience in the residential or commercial access control industry is a must.
• Proven track record managing cross-functional teams (hardware, firmware, and software) in complex product development environments.
• Experience with agile/scrum methodologies and backlog management tools (e.g., Jira, Aha, Azure DevOps) is strongly preferred.
• Experience with AWS IoT Core, Azure IoT Hub, or Google Cloud IoT platforms is preferred.

ASSA ABLOY offers a competitive compensation and benefits package, including a 401(k) plan, education assistance, and an environment that reflects our commitment to our employees. The wage range is based on a broad set of factors including experience and qualifications. Pay within each range is based on a variety of factors including, but not limited to, to primary work job-related knowledge, skills, experience, training, licensure and certifications, business requirements, geographic location and other business and organizational needs. This salary range is a reasonable estimate for this position at the time of posting. ASSA ABLOY conducts regular review of compensation ranges and therefore reserves the right to alter this range at any given time.

Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers' lives. As the global leader in door opening solutions, we are using the latest technologies to open doors to events, hospitals, education, homes, hotels, airports and businesses. Joining ASSA ABLOY means being part of a fast-moving company with many opportunities.

“Let’s open the doors to the future – together!”

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.