Program Assistant - Health Homes/FHARPS bei Columbia River Mental Health Services

Lives Change Here! We are GROWING…Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200 employees and a history dating back to 1942.

Our Mission: Providing behavioral health and recovery services that transform the lives of children, adults, and families in the communities of SW Washington.

Why Work Here?

CRMHS offers amazing benefits aside from health and wellness (medical/dental/vision etc.) Work life balance benefits: 11 total paid holidays per year, including 3 paid floating holidays available upon hire, 24 days of PTO days in the first year and only increases from there! Career development: $325 annual allowance for career development and education with an additional 40 hours of paid time off for career development/education! And so many More!

Starting Pay Range - $21.64 - $23.81 /hr

Summary:

To provide administrative assistance to Program Manager and staff and clients. Communication center point.  Responsible for data entry to proprietary data systems and department databases.   Assist Program Supervisors to track team productivity.

Essential Job Responsibilities:

• Enter deadlines – sensitive data into multiple data bases and tracking systems in a timely manner for program needs. Perform all related self-check, error-correction, and data information functions according to timelines.
• Assist with correspondence, faxing, copying. Sort, collect, distribute and post mail.
• Answer incoming program calls, take and distribute messages.
• Provide reports for staff to track, complete required paperwork and perform monthly program audits for quality control.
• Cross trains to alternate duties as necessary to cover inter-departmental and Program needs including Front Desk Coverage Greeting Clients and Visitors.
• Communicate any site maintenance needs to the Facilities Department.
• Maintain Office Supplies, inventory and program forms.
• Maintain Tracking and Reports, Internal Caseload Data Bases and Process Referrals.
• Maintain Petty Cash Account and track receipts
• Assist HIM Department with Data Entry and uploading as needed
• Communicate needs and order department bus passes for consumers
• Record meeting minutes-upload and distribute.
• Adjust and update staff schedule member templates hours and exceptions include lunches, breaks, paperwork and meeting times. 
• Work closely with Program Managers to ensure program is supported
• Book Hotels for Clients and track receipts 
• Secure Renters insurance for Clients
• Ability to run errands for Cell Phone pick up and other departmental needs in addition to ordering supplies as needed via internet. 
• Maintain Valid Driver’s License and be willing to drive company vehicles. 

Non-essential Job Functions:

• Attend staffing and planning meetings as scheduled.
• Maintain communication and cooperative working relationships within the agency.
• Other duties as assigned by Supervisor.

Education, Licensing and Experience:

• Within 2-4 years of experience in an office type setting.  
• Excellent organizational, clerical, computer, communication, and customer service skills.   
• Able to multi-task.

Competencies, Knowledge, Skills and Abilities:

• Good communication and interpersonal skills, basic knowledge of chronic mental illness, customer service, maintaining and building therapeutic relationships.  
• Assessment skills, multi-tasking, making decisions, problem solving, intermediate computer literate, and good time management skills.  
• Flexible and open to change.