Senior Pension Specialist bei Railpen

Intro

We have an exciting opportunity for two Senior Pension Specialists to join the Assurance and Standards team within Member Services on a permanent basis (hybrid working).

Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here

The role

The responsibility of the role is to lead and deliver high-quality pension error remediation activities, ensuring accuracy, compliance, and excellence in member outcomes. This role is pivotal in supporting the integrity of pension data and processes to ensure a right first time for members. Other accountabilities will include supporting on data management and rectification, review and maintenance of non system documentation as process specialists. You will act as conduit between administration and change teams within Member Services to ensure both needs are effectively met in the change delivery process.

As Seniors, you will lead remediation exercises to correct historical pension errors, ensuring fair and accurate outcomes for members, collaborate with actuarial, administration, and data teams to validate and reconcile pension records and provide technical support and mentoring to junior colleagues.

This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK.

The person

We are looking for someone with proven experience within a project management or process improvement role, as well as experience in pension calculations, ideally across multiple scheme types. You will have significant understanding of regulatory compliance, risk mitigation and member communications within pensions. Demonstratable experience in error remediation or data correction projects is key to this role as is having proven experience in defined benefit administration and process optimisation. You will be proficient in Excel and pension administration systems.

We are looking for someone with excellent analytical and problem-solving skills, with the ability to interpret complex data and drive evidence based decisions. As a Senior Pensions Specialist, written and verbal communication skills, with a focus on clarity, empathy and member centric outcomes is key to this role. You will also have the ability to build collaborative relationships with key stakeholders at all levels within the business. A desire to share best practice and mentor junior colleagues is key to help to encourage a culture of continuous improvement across Member Services.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members. 

What we can offer you

Rewarding you

• A competitive salary

• 28 days annual leave plus bank holidays

• Generous annual bonus plan

• We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay

• 4x Life Assurance cover

• Colleague referral scheme

Heath & Wellbeing

• Employee assistance programme

• Heath cash plan

• Eye care vouchers

• Flu vaccination

Lifestyle

• We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave

• Buy and sell holidays

• Give as you earn scheme

• Paid volunteering days

• Flexible half days leave

• Electric vehicle leasing

• Cycle to work scheme

Next Steps

Please apply for the apply button or visit Careers Page by Tuesday 11th November 2025.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life