The Farmers Bank - Financial Center Assistant Director chez The Farmers Bank

 The Farmers Bank is locally owned and operated with ten banking offices located in Central Indiana providing retail, business, trust and asset management, investment, mortgage, and electronic banking services. With over 149 years of community banking expertise, we take pride in being an active part of the communities we serve. The Farmers Bank delivers on our commitment to serving our customers by ensuring we have the right people in the right seats here at the bank. We continue to expand our footprint, and in doing so, need talented employees to help us make that happen. Let’s Grow! 

The role of the Financial Center Assistant Director  leads employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. The primary role of an Financial Center Assistant Director is to successfully balance the needs of their three critical constituencies, customers, employees, and the communities they serve. As co-keeper of The Farmers Bank brand, they strive to deliver Financial Well-Being, and lead by example, in holding conversations with customers, (Business & Consumer) understand their needs, and match financial solutions the bank offers, to help the customer, in a professional, friendly, ethical, and efficient manner. Hours vary and include Saturdays. 

Job Responsibilities 

Customer Champion – Needs Based Conversations / Promote Financial Well-Being 

Employee Champion – Employee Development / Advocate

Community Champion – Engaged with Community Advocacy and Financial Literacy

Safety & Soundness Champion – Promote adherence to Policy & Procedures

Business Development - Grow market share and deepen customer relationships

Competencies Required 

 Caring About Direct Reports

· Is   interested in the work and non-work lives of direct reports

· Asks   about their plans, problems, and desires

· Knows   about their concerns and questions

· Is   available for listening to personal problems

· Monitors   workloads and appreciates extra effort

Customer Focus

· Is   dedicated to meeting the expectations and requirements of internal and   external customers

· Gets   first-hand customer information and uses it for improvements in products and services

· Acts   with customers in mind

· Establishes   and maintains effective relationships with customers and gains their trust   and respect

 Ethics & Values

· Adheres   to an appropriate (for the setting) and effective set of core values and   beliefs during both good and bad times

· Acts in   line with those values

· Rewards   the right values and disapproves of others

· Practices   what he/she preaches

Motivating Others

· Creates   a climate in which people want to do their best

· Can motivate   many kinds of direct reports and team or project members

· Can   assess each person's hot button and use it to get the best out of him/her

· Pushes   tasks and decisions down

· Empowers   others

· Invites   input from each person and shares ownership and visibility

· Makes   each individual feel his/her work is important

· Is   someone people like working for and with

Building Effective Teams

· Blends   people into teams when needed

· Creates   strong morale and spirit in his/her team

· Shares   wins and successes

· Fosters   open dialogue

· Let’s   people finish and be responsible for their work

· Defines   success in terms of the whole team

· Creates   a feeling of belonging in the team

 Time Management 

· Uses   his/her time effectively and efficiently

· Values   time

· Concentrates   his/her efforts on the more important priorities

· Gets   more done in less time than others

· Can   attend to a broader range of activities