Inside Sales Representative bei Ziehler Lawn Care

Description

Location: Centerville, OH (On-site)
Schedule: Daytime Monday-Friday hours with extended hours during peak season

Join a Team That’s Growing!

Ziehler Lawn Care is expanding and looking for a motivated Inside Sales Representative to help customers find the right lawn, tree, and pest solutions through phone, email, and text. Make an impact every day by delivering exceptional service, building lasting relationships and supporting the continual growth of a trusted, family-owned company.

Since 1999, we’ve helped homeowners in Dayton, Cincinnati, and Columbus enjoy healthy, vibrant outdoor spaces with services like fertilization, weed control, pest prevention, and aeration & seeding, guided by our Core Purpose: Make Life More Enjoyable.

We’re Not Just Growing, We’re Winning!

We’re recognized for our people-focused culture:

• Lawn & Landscape Magazine Best Place to Work – 2024 & 2025
• Dayton Business Journal Best Place to Work – 2024 & 2025
• Cincinnati Business Courier Best Place to Work – 2025

What We Offer:

• Consistent daytime schedule
• Full benefits package: Medical, Dental, Vision
• Paid Time Off, Paid Parental Leave, and      Paid Voluntary Time Off
• Retirement planning with company match
• Ongoing training and collaboration
• Employee incentives and discounts
• Career progression and professional      development opportunities
• A goal-oriented, fun atmosphere
• Team-building events

Why Ziehler?

We prioritize people, passion, and purpose! We have a solid foundation of growth (24% average annual growth since 2016!), quality customer service, and exceptional culture. 

What You’ll Do

As the Inside Sales Representative, you’ll guide customers to the best solutions for their lawn, tree and pest care needs while delivering outstanding service:

• Assist customers with tailored solutions using solution-based selling techniques for inbound and outbound calls, texts and emails.
• Provide exceptional customer service to all customers and resolve questions, issues and concerns promptly.
• Understand and follow sales processes to ensure a complete and consistent customer experience.
• Build long-term customer relationships as a trusted advisor to increase retention and additional sales opportunities.
• Achieve sales goals through effective communication, product knowledge, and first-call resolution.
• Develop leads and referrals from coworkers and existing customer.
• Prepare and send estimates, emails, and text communications to potential customers.
• Accurately document calls, texts, and discovery notes in the CRM.
• Maintain up-to-date knowledge of all Ziehler Lawn Care programs and services.
• Collaborate closely with sales, customer experience, and production teams to ensure customer satisfaction.

Requirements

• Prior experience in fast-paced customer service with proven track record to sell solutions, meet goals and solve problems
• High school diploma or equivalent
• Excellent verbal and written communication skills
• Driven to sell solutions, meet goals, and solve problems
• Basic computer skills with the ability to multi-task across phone calls, software systems, and dual monitors
• Must be 18 years or older and able to pass a background check