International Admissions Advisor I bei The University of South Florida Board of Trustees
The University of South Florida Board of Trustees · Tampa, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Tampa
This position, International Admissions Advisor I (Level 1), is responsible for undergraduate international student admissions assistance and advising and typically reports to an Assistant or Associate Director but may also report to an Admissions Recruiter or an Admissions Team Administrator. An International Admissions Advisor Level 1 communicates admissions information to prospective students, newly admitted students, re-admitted students, their parents and families, school personnel, and the public. The Level 1 Advisor provides advice and counsel regarding admissions policies and procedures including application due dates and scholarship deadlines, admissions criteria, the status of applications, admissions decisions, required documentation, and other essential admissions information. The Level 1 Advisor may also counsel students denied admission to USF on alternative collegiate plans. This employee is not required to represent the university at high schools, community colleges, or other venues outside of USF.
Responsibilities
Evaluates information pertaining to international students' recruitment, application processing, and admissions status using multiple university systems (e.g., Banner, OASIS, Microsoft Dynamics CRM, and web reporting systems) according to university admissions policies and procedures. Creates reports that are student-specific that identify outstanding credentials and materials needed for application completion. Communicates through a variety of modalities with applicants to ensure application completion with follow-up as necessary.
Advises prospective students, newly admitted students, re-admitted students, their parents and families, and the public regarding USF admissions policies and procedures including application due dates and scholarship deadlines, admissions criteria, how applications are processed, the status of applications, admissions decisions, required documentation, and other essential admissions information. Advising may occur in person, over the telephone, via email/CRM.
Manages correspondence with applicants regarding admission and scholarship offers to be admitted students. May counsel applicants who do not meet admissions criteria about alternative options for a college education.
Participates in the planning and implementation of welcome sessions and events for prospective international students, families, and agents including during arrival and orientation periods. Provides admissions advising services for "walk-in" students and families.
Other duties as assigned.
Qualifications
This position requires a bachelor's degree and one year of relevant experience in a customer service employment capacity.
Company
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
