Clinical Resource Clinic Assistant - Maple Grove bei MNGI Digestive Health

Position Details

• Schedule: Full-time (40 hours/week)
• Location: MNGI Digestive Health Maple Grove
• Salary Range: Starting range $22.90-$25.64/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)

Benefits

• Health Coverage: Medical, Dental & Vision Insurance 
• Retirement: 401(K) with Company Match, Profit Sharing
• Time Off: Generous PTO, Holiday Pay, Floating Holiday
• Disability Coverage: Short & Long-Term Disability
• Family Support: Two Weeks Paid Parental Leave
• Performance Incentive: Discretionary Bonus Based on Company, Department, and Individual Goals

Key Responsibilities

Leadership: Serve as a role model for MNGI’s expectations for culture of caring in accordance with the behavior standards policy.

Day to Day Clinical Support:

• Works in collaboration with site leadership and the education department.
• Identify learning styles and adapt training in accordance with these determined needs.
• Provide consistent, thorough, and accurate departmental orientation for new employees or transfers in accordance with policy, validation tools, protocols, and guidelines.
• Complete training documentation in an accurate, consistent, thorough, and timely manner.
• Provide timely feedback to the new hire regarding their training progress.
• Take responsibility for the new hire training and ensure that the new hire is appropriately assigned to duties in accordance with the training plan and the staffing needs.
• Accountable for staying current with processes, policies, and company expectations and provide feedback as appropriate.
• Proficient in role in order to serve as a resource for staff.
• Participate in growth and development sessions for the job role, as indicated.
• Facilitate new hire progress meetings with manager and communicate regularly during training.
• Collaborate with management as appropriate to discuss plans for roll outs, process changes, and actively support rollouts.
• Maintain a positive attitude, support change and function as a proud representative of MNGI.
• Perform Clinic Assistant duties in direct patient care per Clinic Assistant Job description.

Essential Functions: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience: 

One of the following is required:

• Associates Degree with 1 year direct care experience
• Diploma or equivalent from an accredited Medical Assistant program
• Licensed Practical Nurse (LPN)
• Emergency Medical Technician (EMT)
• Certified Nursing Assistant (CNA) with 1 year direct care experience. Bachelor’s Degree is preferred
• 1-2 years experience with an electronic medical record is preferred. Phlebotomy experience is preferred.

Internal Growth Track: If no degree or certifications, must have at least one year of experience as an Centralized Scheduler, Specialized Scheduler, Patient Coordinator, or Endoscopy Technician at MNGI.

Certifications/Licenses: CPR certification is required. Ability to gain certification will be provided through MNGI, must be completed within 6 months of start date.

Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Required Knowledge

• Gastrointestinal system
• Medical terminology
• Principles for providing compassionate care
• Microsoft Office applications
  • NextGen and related software (as appropriate to job duties)

Key Abilities

• Float to other locations to meet staffing needs.
• Demonstrate excellent communication and leadership skills.
• Think critically through challenging situations.
• Provide constructive feedback to new and current employees on an everyday basis, not just during training times.
• Model the Culture of Caring customer service to patients, departments, and peers.
• Demonstrate time management, organization, problem solving, and the ability to prioritize.
• Demonstrate patience, flexibility, and excellent listening skills.
• Possess a strong desire to teach others.
• Be a role model in action and attitude.
• Work in a fast-paced, change-driven environment
• Work independently as well as in a team environment

Physical Requirements: The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.

Working Environment: The working environment described here is representative of the setting which an employee may encounter on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this position, the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. The employee must be alert to conditions that may impact the safety of patients, employees and visitors while performing the duties of this position. The employee is exposed to a computer monitor daily. 

This job description reflects management’s assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

MNGI’s Culture of Caring

We are caring people, caring for people - working with Compassion, Teamwork, and Integrity

• Compassion: being empathetic and considerate of the needs of our patients and caregivers
• Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent.
• Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other.