The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
The Scrum Master’s primary accountabilities are coaching Scrum theory and practice as well as improving the delivery effectiveness of the team. The Scrum Master works closely with the Product Management team, Team Lead developer and Software Development Manager to ensure sprint deliverables are on track and align with the Product Roadmap. They are deeply engaged with two to three delivery teams identifying improvement opportunities and helping adopt modern software engineering practices. The Scrum Master helps the organization embrace an empirical and data-driven approach to complex work and removes barriers to smooth delivery.
The Scrum Master’s primary accountabilities are coaching Scrum theory and practice as well as improving the delivery effectiveness of the team. The Scrum Master works closely with the Product Management team, Team Lead developer and Software Development Manager to ensure sprint deliverables are on track and align with the Product Roadmap. They are deeply engaged with two to three delivery teams identifying improvement opportunities and helping adopt modern software engineering practices. The Scrum Master helps the organization embrace an empirical and data-driven approach to complex work and removes barriers to smooth delivery.
Primary Job Responsibilities (including but not limited to)
Guides the assigned team(s) and organization on how to leverage and mature Agile/Scrum practices and values to maximize the delivery of business value
Tracks and publishes prescribed product, team delivery, and engineering metrics. Exhibits ability to analyze collected data and present findings/trends to stakeholders
Serves as a liaison between engineering leadership and teams helping to align strategic priorities and objectives with execution plans, timelines, and overall delivery of value to the organization
Guides the team on applying self-managing, team-centered behaviors; analyzing and adapting to the feedback inputs (eg. Metrics, Sprint Reviews, Retrospectives, etc.) to build high performing teams.
Proactively identifies systemic impediments and provides strategic recommendations to engineering managers and leadership
Builds a trusting environment where issues are raised without fear of blame, retribution, or being judged, with an emphasis on correcting and problem solving
Facilitates the completion of assignments efficiently and without coercion, assigning, or dictating the work
Champions and exemplifies collaborative discussion, decision making, and problem solving. Provides coaching and guidance to other Scrum Masters in identifying and adopting good practices to maximize team productivity, effectiveness, and growth.
Drives consistent standards, practices, and methods for internal communication, improving transparency and radiating information to all involved stakeholders
Coordinates and encourages participation from all team members in Scrum events and longer term planning exercises (Road Mapping, Release Planning)
Supports the Product Management team in applying agile and Scrum principles and practices; helps in refining and maintaining the product backlog.
Coordinates with project managers and product owners to identify and mitigate risks
Promotes a learning organization and mentoring
Has an advanced understanding of how to determine and progress team maturity
Required Skills and Qualifications
Strong understanding of the Agile Manifesto, principles, values, and the ability to teach/mentor other Agilists and Development Team members
Mastery of multiple Agile frameworks (Scrum, Kanban, Lean, XP, etc…) and expertise in evaluating and applying the proper framework(s) in diverse and challenging environments
Solid understanding of the Software Development Lifecycle
Experience as a Scrum Lead for 1-5 years for a software development team utilizing Agile/Scrum principles
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Ability to anticipate issues based on experience to help the team avoid or resolve the issues.
Bachelor’s degree or equivalent work experience.
Excellent oral and written communication skills including active listening
Experience with Azure DevOps, Jira, or similar ticket and project tracking software
Advanced experience with organizing Product Backlog, Delivery Plans, and Capacity Plans
Strong experience and familiarity with team collaboration tools such as MS Teams, Confluence, Monday.com
Knowledge of and/or experience with writing effective user stories and acceptance criteria.
Professional Scrum with Kanban (PSK I) - scrum.org
Professional Scrum Facilitation Skills (PSF) - scrum.org
SAFe Scrum Master (SSM) - Scaled Agile
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.
FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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