HR Generalist – Fulfillment Center (On-Site, Asheville, NC) bei Aeroflow Health

Aeroflow Health – HR Generalist – Fulfillment Center (On-site, Asheville, NC)

The Opportunity

Aeroflow Health is seeking an experienced and highly motivated Human Resources Generalist to join our dynamic HR Operations team, with a dedicated focus on supporting our Fulfillment Center in Asheville, NC. This is an on-site role responsible for providing hands-on HR support to our distribution and fulfillment teams while maintaining close collaboration with the broader HR organization.

This position plays a critical role in fostering a positive and inclusive workplace culture, ensuring compliance with employment laws, and supporting the full employee lifecycle—from onboarding and engagement to performance management and offboarding. The ideal candidate will be both a trusted partner to fulfillment leadership and a collaborative member of the corporate HR team, ensuring strong alignment between local operations and enterprise HR strategy.

Your Primary Responsibilities

• Serve as the primary HR point of contact for all employees and managers within the Fulfillment Center.
• Partner closely with the Fulfillment Center leadership team to ensure HR programs, policies, and procedures are effectively implemented and aligned with Aeroflow’s culture and values.
• Act as liaison between Fulfillment Center Leadership, Corporate HR team, and staffing vendors for labor planning and analysis to ensure adequate staffing and planning based on fulfillment volume.
• Provide proactive guidance and coaching to supervisors and managers on employee relations, attendance, performance, and engagement.
• Maintain a consistent presence on the warehouse floor to build relationships, observe team dynamics, and serve as a visible, approachable HR resource.
• Manage and support the integration of contractor and temporary labor into the organization, ensuring seamless onboarding, compliance, and engagement.
• Address employee concerns promptly and conduct thorough investigations to identify root causes, recommend and implement corrective actions, and partner with leaders to track progress and ensure resolution in alignment with company policies and employment laws.
• Provide guidance on corrective action and performance management processes to ensure consistency and fairness.
• Partner with Fulfillment Center leadership and provide guidance
• Oversee the termination process, including exit interviews, final documentation, and coordination with leadership and payroll.Assist HR Operations with the administration of ADA accommodation and leave management processes
• Facilitate on-site new hire orientation for fulfillment and contractor employees, ensuring a positive and compliant start to their Aeroflow journey; including facility tour, compliance training, safety training, and introduction to supervisor upon transition to active work.
• Partner with HR Operations and Recruiting to streamline pre-employment, onboarding, and I-9 verification processes.
• Support cross-functional collaboration with IT, Facilities, and Payroll to ensure new hires have the tools, equipment, and access they need to succeed.
• Maintain accurate and confidential employee records in UKG and physical files, ensuring compliance with federal and state laws.
• Ensure adherence to HIPAA and confidentiality standards at all times.
• Partner with the broader HR team to keep the Fulfillment Center connected to Aeroflow’s culture, initiatives, and communications by participating in HR meetings, engagement programs, and company events.
• Support initiatives that enhance employee engagement, recognition, and retention at the local level.
  
  

Skills for Success

• Understands workforce dynamics and operational challenges; analyzes trends, identifies root causes, and develops data-driven solutions to improve performance, engagement, and retention.
• Builds strong, approachable partnerships across all levels—from warehouse associates to leadership—rooted in empathy, trust, and clear communication. Fosters collaboration and a positive work environment.
• Takes ownership of HR initiatives from start to finish, balancing urgency with accuracy. Applies sound judgment and professionalism to resolve employee relations issues and deliver measurable outcomes.
• Embraces change and continuously seeks opportunities to improve HR processes, communication, and employee experience. Brings creative solutions that enhance efficiency in a fast-paced fulfillment environment.
• Models Aeroflow’s values daily, seeks feedback, and stays informed on evolving HR best practices and employment law. Acts as a bridge between the Fulfillment Center and the broader HR team, ensuring alignment and cultural consistency.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• Minimum 3 years of progressive HR experience, ideally supporting operations, distribution, or manufacturing environments.
• In-depth knowledge of federal, state, and local employment laws and best practices.
• Experience with employee relations, performance management, and compliance investigations.
• Demonstrated success partnering with hourly and frontline workforce populations.
• Proficiency in HRIS systems (preferably UKG) and Microsoft Office Suite.
• HR certification (SHRM-CP, SHRM-SCP, or PHR) preferred.
• Must be local to Asheville, NC, and available to work on-site full-time.

Core Competencies:

At Aeroflow, we believe that our Core Competencies are more than just words - they define how each and every one of us shows up, leads by example, and supports one another. As a member of the Human Resources team, it is critical that we demonstrate these each day to ensure our success and the success of all of our Coworkers:

Growth Mindset

• Demonstrates curiosity about operational challenges and proactively seeks to understand root causes behind workforce trends or performance issues.
• Seeks feedback from both HR peers and operational leaders to improve service delivery and personal effectiveness.
• Continuously builds HR knowledge, staying informed on employment law updates and best practices in employee engagement.

Company Champion

• Balances day-to-day employee needs with long-term business priorities, always acting in Aeroflow’s best interest.
• Makes decisions that strengthen alignment between the Fulfillment Center and enterprise-wide HR goals.
• Models Aeroflow’s culture and values consistently, fostering trust across teams.

Results Oriented

• Takes ownership of HR initiatives from start to finish—whether improving attendance processes, reducing turnover, or enhancing engagement.
• Prioritizes measurable outcomes while maintaining compliance and fairness in all actions.
• Holds self accountable for meeting deadlines and delivering accurate, actionable HR insights.

Innovative Spirit

• Identifies opportunities to improve HR processes or employee experiences through creative solutions and technology.
• Brings forward new ideas to streamline communication, onboarding, or retention within the fulfillment environment.
• Embraces change and leverages lessons learned to continuously enhance HR impact.

Relationship Builder

• Serves as a trusted and approachable partner to both employees and leadership.
• Builds strong, empathetic relationships on the warehouse floor and in cross-functional meetings.
• Promotes collaboration, clear communication, and mutual respect to strengthen team culture and engagement.

Why Aeroflow Health?

At Aeroflow, our people are at the heart of everything we do. You’ll join a collaborative HR team that values open communication, teamwork, and professional growth. This role offers the opportunity to directly influence culture and employee experience at one of Aeroflow’s largest and most dynamic business operations while staying connected to a strong and supportive HR community across the organization.

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.