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Accounts Payable Specialist I - Hybrid bei Dartmouth-Hitchcock Health

Dartmouth-Hitchcock Health · Lebanon, Vereinigte Staaten Von Amerika · Hybrid

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Overview

Under limited supervision, performs a wide variety of accounts payables (A/P) tasks in a timely and accurate manner while providing high-level customer service to the DH community. Tasks include, but not limited to managing an e-mail queue, matching invoices to purchase orders, maintaining vendor files, verifying coding on invoices, data entry of payables vouchers, and verifying checks for accurate payment.

Responsibilities

  • Accurately identifies customer issues based on telephone calls, paper or electronic mail and works with team for resolution while ensuring accuracy and timeliness.
  • Processes invoices using imaging and applicable software based on existing policy and procedures regarding expenditures, including requests from all facility locations, ensuring valid approvals and coding.
  • Matches invoices to purchase orders, verifying line-by-line expenses are consistent in item and pricing, correcting inconsistencies and communicating with purchasing as needed to allow for timely and accurate payment.
  • Answers telephone calls and emails from vendors requesting verification of invoice payment and/or status.
  • Responds to customer inquiries about payables issues and documents resolution in system of record.
  • Carefully reviews vendor information to determine taxable status of payments, requests modification when necessary, ensuring timely updates and accurate check runs.
  • Validates checks, matches invoices, makes corrections as needed, and mails checks.
  • Reviews and reconciles vendor statements with invoices. Corrects any discrepancies that are over 30 days old and sends copies to appropriate personnel.
  • May review electronic remittances with wire and electronic check copies.
  • Cross trains with other team members to ensure adequate coverage, accuracy and a consistent level of customer services is delivered by the A/P office.
  • May produce and reconcile daily and monthly A/P reports.
  • Performs other duties as required or assigned.
  • Qualifications

    • High School or equivalent required.
    • Some college-level business courses preferred.
    • One (1) year office experience preferred.
    • Experience with Microsoft Office Software.
    • Ability to work with special attention to detail and accuracy a must.
    • Requires organizational and time management skills with ability to prioritize.
    • Must be able to work under pressure to meet daily deadlines in a team setting.
    • Strong verbal and written communication skills.
    • Good customer service and interpersonal skills.
    • Ability to communicate respectfully and professionally with a diverse community.
    • May require a flexible work schedule on occasion.

    Required Licensure/Certifications

    • None
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