Resident Service Coordinator bei Volunteers of America Colorado

Description

 WHO WE ARE

Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens. 

**The Resident Service Coordinator at Sunset Park is directly responsible for the service provision and housing assistance for the residents in the Affordable Housing Portfolio.  This program serves individuals in a supportive housing model who were chronically unhoused (which includes having a physical or mental health disability). Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing and Critical Time Intervention.

Duties and Responsibilities

Job duties include conducting needs-based assessments, community outreach, providing case management services, assisting with resource navigation, supporting housing retention, connection to income resources and/or public benefits, landlord mediation,

attending meetings/trainings within the community, collaborating care with service providers and multi-disciplinary teams. Empowering the residents to live independently and develop life skills. Responsible for coordinating and/or facilitating health, wellness, and educational programs that are tailored to residents needs to improve resident wellbeing and foster a strong sense of community. Maintain existing partners and establish new partnerships with the aim of expanding opportunities and resources available to residents.

Working Conditions and Physical Requirements 

• Must be willing to use vehicle for service provision. Works in an office environment with prolonged periods of sitting.

 Position Type & Hours 

Full Time 40 hours per week 

Position Pay Range $21.00/hr. - $24.00/hr. Starting Pay: Based on experience 

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact [email protected] to begin the Interactive Process.

BENEFITS

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will Remain Open Until Filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Requirements

Minimum Qualifications

• Bachelor’s degree in psychology, behavioral science, social work, or a closely related field/ or 2 years related experience. 
• At minimum, one full year of working with chronically unhoused populations and/or people with mental health or physical disabilities. 
• Colorado driver’s license and state-mandated automobile insurance. 
• Willing to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certifications and keep current. 
• Criminal and civil background checks within 30 days of hire.

Preferred Qualifications 

• Mental Health experience preferred 
• Case Management experience preferred 
• Crisis intervention experience preferred

 Knowledge & Skills 

• Expert written, oral, and interpersonal communication skills. 
• High level of competency working with Microsoft Office suite and cloud-based applications. 
• Strong time-management and prioritization skills. 
• Experience working both independently and, in a team-oriented, collaborative environment. 
• Strong organization and case management skills.