PIA Analyst bei CityFibre

We want to continue to invest in you and your development – we’d encourage you to explore other opportunities during your journey with us and help us deliver our mission to build a legacy.

Careel Level: 05 Senior Specialist (no car allowance)

Location: Flexible

Click here to look at the full job description

Advancing your career as a PIA Analyst

The PIA Analyst plays a key role in monitoring CityFibre’s compliance and efficiency in using the Openreach PIA product. This role delivers actionable insights and reporting to operational teams, identifying trends and driving improvements through collaboration with senior stakeholders.

Your Key Responsibilities:

• Analyse and report on PIA compliance and efficiency, using data from multiple systems to identify trends, risks, and opportunities for improvement
• Produce executive-level insights and recommendations, ensuring alignment with contractual obligations and supporting strategic decision-making
• Ensure data integrity and quality, investigating anomalies and maintaining traceable, testable analysis using standard frameworks and templates
• Collaborate with internal and external stakeholders, managing actions, risks, and financial controls while influencing outcomes through strong communication and problem-solving skills

Your Skills and Experience:

• Proven experience in data analysis, reporting, and change management, with strong data literacy and the ability to identify trends, risks, and opportunities
• Proficiency in Microsoft Office especially Excel and working knowledge of tools such as Power BI, Power Query, Power Apps, Tableau, or other Business Intelligence systems
• Strong understanding of telecoms infrastructure, particularly FTTP passive networks and the Openreach PIA product
• Excellent stakeholder management, problem-solving, and communication skills, with the ability to influence at all levels and ensure compliance with contractual requirements

• Microsoft Office especially Excel 
• Power BI, Power Query, Power Apps, 
• Tableau, or other Business Intelligence systems

Sound like the role for you. If you’d love to take that next step, then we want to hear from you. Click ‘apply’ to start your application.

While not all skills and experiences are required, an understanding of the field is highly desirable. This role offers a great opportunity to leverage your existing knowledge and grow within the organisation.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!