Associate Field Project Manager bei Midmark Corporation

JOB SUMMARY:

The Associate Field Project Manager is responsible for supporting and executing installation projects for healthcare and veterinary facilities. This role involves coordinating equipment deliveries, supervising subcontractors, and ensuring high-quality installations while maintaining customer satisfaction. The ideal candidate will have strong organizational and problem-solving skills, the ability to work in a fast-paced environment, and a commitment to delivering exceptional service.

ESSENTIAL/PRIMARY DUTIES:

• Plans and oversees equipment deliveries for healthcare and veterinary facilities, ensuring smooth execution and customer satisfaction.
• Acts as an onsite liaison, coordinating with customers, subcontractors, and internal teams to facilitate seamless project completion.
• Assists with field measurements, site readiness confirmation, and final project completion steps to ensure installation success.
• Trains logistics partners and subcontractors on proper delivery and installation techniques to maintain quality standards.
• Ensures adherence to company quality standards and customer satisfaction metrics throughout the project lifecycle.
• Collaborates with sales, customer service, and logistics teams to support efficient project workflows and resolve issues.
• Maintains project documentation, including schedules, reports, and quality checklists, to track project progress and ensure compliance.
• Investigates and supports the resolution of service, product, and process quality issues to improve overall service efficiency.
• Gathers customer feedback and assists in implementing improvements to enhance customer experience and satisfaction.
• Communicates product and service specifications to customers, ensuring clarity and alignment on installation expectations.
• Adheres to safety and compliance guidelines while managing installation processes and subcontractor activities.
• Travels frequently to construction job sites to oversee and manage installation projects as required.

SECONDARY DUTIES:

• Assists with internal process improvements and project workflow enhancements.
• Participates in team meetings and training sessions to stay updated on best practices and industry trends.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree and 0-2 years of experience in commercial construction, field service, facilities, logistics, or equivalent combination of education and experience.

COMPETENCY and/or SKILL:

• Strong organizational and problem-solving skills
• Ability to travel frequently and work in a fast-paced, customer-facing environment
• Basic knowledge of project management tools and Microsoft Office Suite
• Strong communication and collaboration skills for working with customers, subcontractors, and internal teams
• Ability to manage multiple tasks simultaneously while maintaining attention to detail
• Knowledge of installation processes, site readiness requirements, and quality control standards
• Proficiency in basic project documentation and reporting

SUPERVISORY RESPONSIBILITIES:

• Oversees subcontractors and logistics partners during installation projects
• Ensures subcontractor adherence to quality and safety guidelines