Gene and ACT Program Advisor - Evernorth Specialty Pharmacy - Hybrid bei Cigna

The Product Strategy & Management team for Gene and Advanced Cellular Therapy (ACT) enhances operational effectiveness through strategic planning, tactical alignment, process development, and program support.

We are seeking a Program Advisor to support Gene Therapy and ACT initiatives. This role is ideal for a collaborative professional who thrives in dynamic, complex environments by taking ownership, driving action, and delivering results. The Program Advisor will act as a strategic enabler, operational lead, and digital transformation advocate across high-impact initiatives.

Program Advisor Role Summary:
Reporting to the Gene and ACT Clinical Program Senior Manager, the Program Advisor plays a key role in ensuring strategic, operational, and digital readiness for Specialty Medical Injectable Gene Therapy and ACT programs. The individual drives change and improvement by collaborating with both internal and external matrix partners including but not limited to pharma manufacturers, clinical teams, contracting, Embarc Benefit Protection, serving as a resource for technical, procedural, and workflow enhancements. The Program Advisor contributes to both short-term initiatives and components of larger, cross-functional projects addressing complex business needs. The role requires minimal guidance and involves close collaboration with leadership, team members, and internal and external partners. We are looking for a self-directed individual contributor.

Responsibilities:

• Lead operational readiness for investigational and newly approved (FDA) Gene and ACT therapies to ensure seamless launch execution.

• Develop and maintain key program assets, including New Therapy Education materials and the External Contracted Provider Directory.

• Maintain an updated list of Qualified Treatment Centers from all relevant manufacturers for approved gene therapies.

• Facilitate cross-functional education and alignment to support new therapy launches.

• Coordinate training and operational alignment across business units to ensure readiness and minimize disruption.

• Lead cross-departmental initiatives with authority and expertise.

• Collaborate with matrix partners to implement successful workflows.

• Manage centralized access to critical program information across platforms such as SharePoint, KnowledgeXchange, IRIS, and myCigna.com.

• Oversee the reorganization and ongoing management of the program’s SharePoint site to enhance accessibility and usability.

• Support the development and maintenance of team communication tools.

• Organize and streamline program tools into intuitive, user-friendly digital repositories.

• Execute data management tasks, including quarterly reporting, waterfall analytics, and ad hoc reports.

• Drive the transition from manual to automated data collection for Gene and ACT therapies.

• Partner with IT to define current workflows and implement scalable automation solutions.

• Collaborate with Provider Contracting to identify rate variability and develop standardized pricing and contracting strategies.

• Engage with pharmaceutical manufacturers to provide timely and comprehensive treatment journey details to case management leadership.

Required Qualifications:

• Bachelor’s degree or higher

• 3+ years of experience in Project Management, Program Delivery, or related fields

• 5+ years in a clinical setting or demonstrated strong clinical knowledge

• Excellent oral, written, and presentation communication skills

• Beginner to intermediate analysis and reporting skills

• Experience with creating and maintaining team communication materials in online repositories (e.g., KnowledgeExchange, Saleswire)

• Ability to travel up to 10%

Preferred Qualifications:

• Working knowledge of Specialty Pharmacy programs, terminology, specialty injectable medications, Cigna Coverage Review Department (CCRD), appeals, and/or utilization management

• Familiarity with project management methodologies, tools, and lifecycle phases

• Proven ability to lead strategic and tactical projects in a matrixed environment

• Ability to work independently or collaboratively, prioritize tasks, and meet deadlines consistently

• Strong collaboration skills and ability to gain support for organizational initiatives

• Track record of delivering and sustaining high-quality results

• Demonstrated business acumen and adaptability to new business areas and project types

• Ability to build strong relationships and credibility across business lines and organizational levels

• Exposure to Change Management principles and practices

• Ability to rally support around vision and strategy

• Comfort with ambiguity and unfamiliar challenges

• Experience partnering with senior leaders (Band 5 and above)

• Strategic thinking capabilities

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 93,300 - 155,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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