Wraparound Care Coordinator bei Saginaw County Community Mental Health Authority

SCCMHA JOB VACANCY ANNOUNCEMENT 

CLASSIFICATION: Wraparound Care Coordinator

Pay Range: $60,313.78 - 74,231.60 annually 

$3,000 Recruitment Bonus for Clinical Bachelor level new hires!! ($1,000 paid at start, $1,000 paid after 3 months, and $1,000 paid after successful probation period.)

POSITION SUMMARY:                     

Under general supervision of Mental Health Supervisor (Wraparound Services).  Provides wraparound services to consumers referred to the Saginaw County Community Mental Health Authority (SCCMHA) Wraparound program.  Acts as the liaison between the Wraparound community team and the Wraparound family team.  This position is responsible for the coordination of a strength, needs and cultural discoveries assessment of the child and family. Utilizing a family/person centered planning process the facilitator establishes a wraparound plan that appropriates community resources to benefit families. Is responsible for presenting the assessment and plan to the community team to approve the spending of resources.  Ensures plan is implemented correctly and monitors plan for effectiveness and consumer/family satisfaction.  Coordinates necessary services, assesses progress, and provides written documentation to support billing.  This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

1.    Completes strength, needs and cultural discoveries assessment of the child and family to assure family voice/choice.

2.    Engages with the family/consumer to plan, schedule, develop and implement a family centered wrap around plan to include action steps that define guidelines to meet objectives as defined by the child and family team.  

3.    Presents the assessment and wraparound plan to the community team for approval to utilize the community resources identified in the plan.

4.    Assures that all consumers are offered the opportunity to have an independent facilitator facilitate their person centered planning meeting.

5.    Ensures that the plan is implemented as defined by the child and family team and updates the strengths, needs and cultural discoveries at regular intervals.

6.    Monitors level and quality of services provided to consumers as well as family/consumer satisfaction and documents that progress.

7.    Participates in team meetings and functions as a full team member.

8.    Links and coordinates services for consumers to assure ongoing quality of life, monitors the other professional services of the identified consumer and monitors family needs that impact the consumer.  

9.    Assists consumers in securing inter-agency resources, including individual therapy, respite, behavioral and psychiatric services.  Participates in processes for authorization of internal and external services and supports.  Actively pursues outside resources for services and supports, including use of third party coverage and public benefits.  Provides information and referral for community resources.  

10.    Coordinates communication of consumer status with physician’s offices, the crisis unit, nurses, therapists, psychiatrists, or other professionals.  

11.    Keeps family members, and other professionals informed of changes. 

12.    Trains, coaches and supports families/teams in understanding functional behavioral therapy as it relates to the wraparound intervention.

13.    Assists consumers in securing resources, including individual therapy, respite services, psychiatric services, etc.

14.    Participates in processes for authorization of internal and external services and supports.  

15.    Facilitates resolution of problems and other matters as they occur.

16.    Meets expectations for billable units/hours of service as established by the organization.

17.    Adheres to the mission, vision, core values and operating principles of SCCMHA at all times.

INCIDENTAL DUTIES AND RESPONSIBILITES:

1.    Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, etc.

2.    Attends meetings, seminars, workshops, and community events related to the public mental health mission.

3.    May occasionally transport consumers to and from agencies and community resources in personal automobile.

4.    Reacts productively to change and handles other essential tasks as assigned.

 (The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified.)

REPORTING RELATIONSHIPS:

Reports to:    Mental Health Supervisor (Wraparound Services)  

Supervises:    None

WORKING CONDITIONS/ENVIRONMENT/HOURS OF EMPLOYMENT:

Works in homes of consumers/families and provides services to assigned caseload as a member of a child and family team.  Close contact with consumers/families that may be hostile, aggressive and potentially violent.  Frequently drives automobile in all kind of weather conditions.  The normal workday shall be eight (8) hours.  The normal workweek shall consist of five (5) workdays, Monday through Friday, with staff having a high level of flexibility in order to work a variety of daily schedules with different starting and ending shift times in order to schedule home visits and have meetings until 8 pm. in the evening.

 QUALIFICATIONS:

Education:      Bachelor’s degree in human services or related field and must be willing and complete the required Michigan Department Community Health (MDCH) wraparound training.  

Experience:    A minimum of one (1) year responsible professional post degree mental health experience, specifically with severely emotionally disturbed children.   Experience interfacing with special education system and respite programs preferable.  

Licenses and Certifications:    Valid Michigan Driver’s license with a good driving record.

Knowledge, Skills, and Abilities:   

1.    Knowledge of mental health resources, and/or developmental disability, counseling, psychology.  

2.    Knowledge of general child development.  

3.    Knowledge of wraparound principles and ability to facilitate a wraparound process.  

4.    Demonstrate working knowledge of functional behavioral assessment.

5.    Ability to relate to all segments of the community, i.e. juvenile justice system, Department of Health Services (DHS) and educational system(s).  

6.    Analytical ability.

7.    Ability to handle individuals who may be distributive or potentially violent.

8.    Excellent communication skills.  

9.    Computer literate and able to use a word processing program and at least one other software in the agency. 

Physical/Mental Requirements:   

1.    Hearing acuity to converse in person and on telephone.

2.    Visual acuity to observe consumers behavior, read and proofread documents and use EHR and other electronic devices.

3.    Ability to walk, stand or sit for extended periods of time.

4.    Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)

5.    Ability to lift and carry files and supplies at least 20 pounds.

6.    Strong interpersonal skills to interact with leadership, employees, consumers and the general public.

7.    Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action.

8.    Ability to plan short and long range and to manage and schedule time.

9.    Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers.

(Listed qualifications are for guidance in filling this position. Any combination of education and experience that provides the necessary knowledge, skills, and abilities will be considered; however, mandatory licensing or certification requirements cannot be waived. Physical/mental requirements cannot be waived unless specifically indicated.)