Operations Associate bei Gearsupply
Gearsupply · Cincinnati, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Cincinnati
At Gearsupply, we’re reshaping how the live-event industry buys and sells professional gear. From massive line arrays to cutting-edge LED walls, we handle the equipment behind unforgettable shows. As a fast-growing startup, we value creativity, hustle, and resourcefulness. We’re looking for someone who’s ready to roll up their sleeves and make an impact.
We are seeking a dynamic, detail-oriented Operations Associate who will work closely with the Director of Operations across a variety of tasks that keep the company running smoothly. This is a hybrid role: you’ll spend roughly 30% of your time on in-company IT responsibilities, and the remaining ~70% assisting the Director of Operations with key projects. It’s a unique opportunity to be part of a forward-thinking company and contribute meaningfully to our growth.
What You’ll Do
- Assist the Director of Operations with diverse operational projects, ensuring timely completion and high-quality outcomes
- Manage data: cleaning, importing/exporting, and manipulating data (especially in Excel) to generate actionable reports & insights
- Support CRM operations (we use HubSpot): developing reports, maintaining data quality; HubSpot certification is a plus
- Assist in the selection, implementation, and management of new software / SaaS tools across the company
- Coordinate with external developers to oversee creation of new software solutions that meet operational needs — and contribute hands-on to internal development when required (full-stack tasks using MongoDB, JavaScript/Node, and React)
- Administer Microsoft 365: manage user accounts, permissions, Single Sign-On (SSO) configurations
- Handle IT onboarding and off-boarding for employees: ensure smooth transitions, asset assignment & recover
- Provide frontline technical support for computers, phones, and other IT equipment; work to minimize disruption to daily operations
What We’re Looking For
- Minimum 1 year of experience in a fast-paced office environment
- Experience or demonstrable knowledge of full-stack development using MongoDB, JavaScript (Node.js), and React — able to contribute to small internal projects, write/understand APIs, and help coordinate technical work with external devs
- Strong Excel skills: comfortable with data types, imports/exports, pivot tables/reports
- Excellent organizational skills and strong attention to detail
- Excellent problem-solving and communication skills
- Proficiency in Microsoft 365 administration
- Knowledge of Single Sign-On (SSO) solutions
- Familiarity with VoIP systems
- Strong skills managing IT assets (laptops, phones, peripherals)
- Expertise supporting Apple/Mac systems
- Ability to thrive in a dynamic, fast-paced environment and manage multiple tasks/projects simultaneously.
- Bonus: experience with RESTful APIs, basic CI/CD or deployment experience (Docker, Git), and prior experience integrating CRMs (HubSpot) with internal applications.
What We Offer
- Competitive Pay: $45,000 – $60,000 base salary with multiple promotion paths and performance-based raises.
- Health Insurance: Comprehensive coverage with multiple plan options.
- Generous Time Off: 15 days of PTO + 15–20 company-recognized holidays.
- Career Growth: Opportunities to grow as the company expands.
