Inside Sales Associate bei CONKLIN METAL INDUSTRIES INC

Job Description

Inside Sales Associate – Conklin Metal Industries
📍 Birmingham Branch – 225 Daniel Payne Dr, Birmingham, AL 35207

About Us

Conklin Metal Industries has been serving the HVAC and sheet metal industry since 1874. Now in our fourth generation as a family-owned company, we’ve grown to 18 branches across the Southeast. We are the one-stop shop for contractors and fabricators, supplying everything from sheet metal to machinery.

Our customers include:

• Sheet metal and mechanical contractors

• Duct fabricators

• Residential and multi-family contractors

• HVAC service and replacement specialists

If it’s used to build, connect, hang, seal, or install a duct system, we stock it.

Why This Role Matters

As an Inside Sales Associate, you will be the go-to expert at our Birmingham branch, helping customers, supporting Territory Managers, and keeping sales moving. This role is all about building relationships, solving problems, and creating great customer experiences.

Responsibilities

• Support Territory Managers with quotes, order entry, and product sourcing

• Handle customer sales via phone, email, and walk-ins

• Conduct weekly outbound calls to existing customers

• Provide expertise on our product lines and help set up new accounts

• Monitor customer trends and share insights with the branch and sales team

• Communicate inventory needs to the Branch Manager and Replenishment team

• Partner with Item Maintenance for new product setups

• Assist with credit inquiries and customer-specific requirements

Work Environment

• Office-based with regular interaction in the warehouse

• Standard hours: Monday through Friday, 7:00 AM – 4:00 PM

• Business casual environment with a strong, team-oriented culture

Qualifications

• Strong communication and customer service skills

• Proficient in Microsoft Outlook, Office 365, Word, and Excel

• Familiarity with ERP systems (we use Prophet 21 / P21)

• Organized, detail-oriented, and able to multi-task

• Comfortable in a fast-paced environment and willing to assist where needed

• Prior phone-based or inside sales experience a plus

• Knowledge of duct fabrication and the HVAC industry is a strong plus

Why Join Conklin?

• Be part of a company with over 150 years of history and continued growth

• Work in a stable, supportive, family-owned business culture

• Opportunities to learn, grow, and build a long-term career in sales

Apply today and bring your sales talent to our Birmingham branch!

Conklin Metal Industries is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.