- Professional
- Optionales Büro in San Francisco
Company:
MercerDescription:
We are seeking a talented individual to join our Global Benefits Management team at Mercer. This role will be based in San Francisco and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.
As a Global Benefits Associate, you will partner with Global Benefits Senior Associates and Directors to manage client meetings and serve as a liaison between global client & local brokerage teams. You will assist global clients with monitoring their employee benefit programs around the world by managing and summarizing renewal progress and terms with a view to ensuring a level of governance and consistency with their objectives. You will develop a strong understanding of global health and welfare benefit products, services, technical tools, and vendor/carrier markets, providing renewal directions to local brokerage teams and managing to project timelines, as well as outlining data and reporting expectations within our proprietary Global Benefits Management tools & platforms, developing, peer reviewing, and transmitting client deliverables.
We will count on you to:
- Manage and execute project deliverables for client implementations, ongoing management, and renewals.
- Track and report project status to brokers, clients, and internal management, including local discussions impacting insurance placement or plan design strategy.
- Serve as a liaison between local brokerage offices and global clients to ensure seamless communication and coordination.
- Coordinate and manage activities of consultants worldwide, providing client-ready results and communications for senior consultant review.
- Perform global retirement and benefits inventories for multinational clients, benchmark comparisons, and provide initial recommendations for senior consultant review.
- Support senior consultants on retirement design, funding, competitive benefit analysis, and benefits for start-up operations.
- Contribute to overall client strategy development, interpret and present benchmark data, and ensure proper implementation of plan and program changes.
- Manage internal specialty resources to meet client goals and deadlines, delegate and review project work of junior colleagues.
- Assist with peer review processes and deliver clear, concise, client-friendly communications.
- Ensure compliance with professional standards, including use of templates, client calendars, peer reviews, and transparency.
- Liaise with global consultants to draft responses to client questions on non-US retirement and benefit issues, delivering client-ready communications after senior consultant review.
What you need to have:
- Strong understanding of global health and welfare benefit products and services.
- Experience with project management and ability to manage multiple deliverables and timelines.
- Excellent client communication and liaison skills, with the ability to coordinate across global teams.
- Ability to analyze and interpret complex data and benchmark information.
- Experience working with global retirement and benefits inventories is a plus.
- Strong teamwork and leadership skills, including mentoring junior colleagues.
- Detail-oriented with a commitment to compliance and professional standards.
- Proficiency with technical tools and platforms related to global benefits management.
- Bachelor’s degree or equivalent experience preferred.
- Proficient in MS Excel and PowerPoint, and working knowledge of the MS Office suite
What makes you stand out?
- Experience managing global benefits
- Fluent in other languages and international experience, highly desired
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.