Property Management Success Coach bei Neighborlybrands

Property Management Success Coach

 
Are you looking for a place where you can bring your passion, growth & profitability support?

Welcome to Neighborly — the world’s largest home services franchise company, that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services.
 

Bring your experience and be empowered to innovate.

As a Success Coach on the Real Property Management team, a typical day for you will include:

• Performance Accountability & Coaching: Hold Franchise Business Owners accountable to priorities, plans, and brand requirements. Facilitate structured check-ins, track KPIs, and provide actionable next steps to close execution gaps.

• Onboarding & Business Launch Guidance: Guide new owners in developing a strategic business plan to achieve profitability. Lead them through all launch phases, ensuring completion of setup activities like business registration, marketing rollout, and team development.

• Operational & Marketing Compliance: Monitor franchisee adherence to brand systems, workflows, and requirements. Partner with support teams to ensure consistent and effective marketing.

• Growth & Profitability Support: Serve as a project planner and growth guide during the critical first year. Encourage data-driven decisions using benchmarks and scorecards, and consistently reinforce the brand's value proposition.

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Experience:

  • 10+ years of increasingly senior roles in property management.

  • Experience in business ownership, operations, or coaching roles preferred.

  • Project Management Experience is a plus.

• Skills:

  • Structured & Goal-Oriented: You believe in plans, deadlines, metrics, and hold others to them.

  • Motivational & Supportive: You push without micromanaging. You coach with empathy but expect results.

  • Operationally Savvy: You understand property management processes and small business challenges.

  • Strong Communicator: Clear, direct, and professional with excellent follow-up habits.

  • Organized & Tech-Savvy: You can manage multiple franchisees, tools, and timelines with ease.

  • Technical Skills: Proficiency with MS Office, AppFolio, LeadSimple, or other CRM software, and KPIs.

• Education:

  • Bachelor’s degree preferred (Business, Operations, Real Estate, or similar).

  • EOS certification or training background is a plus.

• Schedule / in-office requirements:

  • Hybrid working model; Monday-Wednesday in the office, Thursday/Friday from home.

  • Our office locations are:

    • 500 E John Carpenter Fwy, Irving, TX

    • 1010 N University Parks Drive, Waco, TX

• Travel: Monthly attendance for training week in Irving, TX. The position will also require occasional travel to franchise locations or events.

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience

• Schedule: Full-time, Monday - Friday

• Benefits: Check out our benefits offerings here: Neighborly Benefits

• Financial Benefits: Equity and bonus opportunities

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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