Business Operations Analyst bei Preferred Risk Insurance

Join us at Warrior Insurance as we continue to innovate and deliver exceptional customer experiences. We are seeking an intellectually curious and tech-savvy Business Operations Analyst to join our team. This role is designed for recent graduates or early-career professionals with coursework, internships, or project experience in business operations, AI, automation, computer science, or business process redesign. You will play a key role in analyzing business operations, identifying opportunities to improve efficiency, and supporting technology-driven transformation initiatives. This is an opportunity to build a foundation, knowledge base and skill set in operational excellence and digital transformation while contributing to meaningful projects that improve both business performance and the customer experience.

Responsibilities

• Analyze and provide input to improve processes by assessing workflows, identifying inefficiencies, and recommending redesigns leveraging automation and digital solutions.
• Support the evaluation and implementation of AI-driven tools, data analytics platforms, and process automation solutions.
• Conduct research and benchmarking to identify industry best practices, trends in intelligent automation, and innovative approaches.
• Gather, organize, and analyze operational data to provide actionable recommendations.
• Collaborate with business and technology stakeholders to understand requirements and co-develop improvements.
• Prepare reports, process maps, and presentations to communicate insights and recommendations.
• Assist in workshops and project discussions, helping teams adapt to new tools and redesigned processes.
• Contribute to projects that may evolve rapidly, demonstrating flexibility and persistence when challenges arise.
• Stay informed about evolving technology platforms and transformational solutions.

Qualifications

• Education: Bachelor's degree in Business, Computer Science, Information Systems, Data Analytics, or a related field.
• Experience: 0–2 years of experience; internships, research projects, or coursework related to AI, automation, process redesign, or analytics strongly preferred.
• Skills:
• Strong analytical and problem-solving skills.
• Ability to work with data to derive actionable insights.
• Familiarity with AI concepts, automation tools, or programming languages (Python, SQL, R, or similar) is a plus.
• Proficiency with productivity and visualization tools (Excel, PowerPoint, Tableau, Power BI).
• Excellent written and verbal communication skills.

Attributes

• Comfortable with change; thrives in dynamic environments and adapts quickly to shifting priorities.
• Resilient and persistent; not easily discouraged and maintains focus when faced with obstacles.
• Willing to learn and embrace new technologies, systems, and business processes.
• Analytical and problem-solving oriented with a structured approach to diagnosing issues and identifying solutions.
• Collaborative mindset with the ability to work well with diverse teams.
• Detail-oriented and committed to delivering accurate, high-quality outputs.

Why Join Us?

You'll gain hands-on exposure to cutting-edge technologies and strategic initiatives that shape the future of business operations. This role offers career growth, mentorship, and opportunities to contribute to impactful transformation projects, all in a supportive environment built on inclusion, trust, and respect.

Preferred Risk Insurance Services provides a competitive benefits package to all full-time employees. Following are some of the perks Preferred Risk employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!