- Professional
- Optionales Büro in London
ROLE OVERVIEW:
KEY ROLES AND RESPONSIBILITIES:
- Project Scheduling: Manage and maintain the studio’s production schedule, ensuring resources are allocated effectively across multiple projects.
- Workflow Optimisation: Oversee the movement of creative work through the studio, from initial briefing to final output.
- Resource Forecasting & Resource Management: Assign tasks to designers based on availability and skillset, balancing workload and efficiency metrics
- Stakeholder Communication: Act as the liaison between account managers, creatives, and external suppliers to ensure timelines and expectations are met. Become the ‘trusted source of truth’ for all cross-business colleagues
- Process Improvement: Identify bottlenecks and implement solutions to improve studio efficiency and quality
- Freelance & Surge Management: build a trusted and cost-effective global network of freelance and third-party agency support to provide additional resource at peak times, and manage all global external hubs
- System Integration: constantly assess the state of our systems and software, making recommendations that will drive operational efficiency, saving time and money
- Reporting: Track project progress and provide regular updates to senior management.
SPECIAL SKILLS/EXPERIENCE/APTITUDES NEEDED:
- Process excellence: Natural systematic thinker who sees workflow inefficiencies
- Resource optimisation: Understands capacity planning and skill allocation
- Technology integration: Can use Monday.com and timesheet systems
- Calm under pressure: Manages crisis situations without team burnout
- Detail-oriented: Tracks multiple projects, deadlines, and resource needs simultaneously
- Proven experience in a traffic or studio management role within a creative or marketing agency.
- Strong understanding of creative workflows and production timelines.
- Excellent organisational and time-management skills.
- Confident communicator with the ability to manage multiple stakeholders.
- Familiarity with project management tools (e.g., Trello, Asana, Monday.com).
SALARY AND BENEFITS:
- Competitive Salary
- Annual Discretionary Company Bonus – up to 8% - 3% Company & 5% Individual
- Pension scheme
- Life Assurance
- Income Protection
- 25 days annual leave (+ public holidays), pro-rated & Birthday off
- Increased annual leave with years of service
- Employee Assistance Program (EAP)
- Private Healthcare
- Enhanced Parental Leave
- Staff clothing
- Working hours will be from 09.00 to 17.30 with an hour taken for lunch between 12.00 and 14.00