Principal - Enterprise Applications, Leeds bei Infosys Limited (ITL UK)
Infosys Limited (ITL UK) · Leeds, Vereinigtes Königreich · Hybrid
- Senior
- Optionales Büro in Leeds
Job Description
Job Description:
Role – Principal Enterprise Applications
Location – Leeds
Principal Enterprise Application with a demonstrated passion for managing complex, enterprise-scale and geographically distributed digital transformation programs, system implementations, building innovative new tools and processes for clients, related stakeholders, team members and leaders. You will play a critical role in the building and management of new programs from discovery, implementation, roll-outs through sustainment, and partner with leadership stakeholders and cross-functional internal and external partners to deliver the planned outcomes within budget and timelines. The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of clients, 3rd party vendors, employees and labour relations issues and projects.
The individual should demonstrate strong ability to work with Design Studios and Business Consulting partners responsible for Service Design, User Experience Research and Strategy and coordinating their requirements to technology product teams implementing such design led requirements.
The role will also involve working reactively on critical project and program issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position after the initial 2 years of the Transformation Program.
This is a full-time position that will require working out of Leeds for 3 days a week for 2 years.
Required qualifications:
• Bachelor's degree or equivalent practical experience.
• Experience in multi-country and dispersed agile project management and delivering enterprise-scale systems with strict compliance to budgets and timelines. Experience in DevSecOps and Scaled Agile Software Development and Operating Model paradigms.
• Experience working with large internal geographically dispersed teams, channel partners, systems integrators and third-party developers to deliver successful solutions. Should be able to lead multi-cultural teams spread across locations and time-zones.
• Ability to thrive in evolving and ambiguous environments and to work well in a cross-cultural, cross-functional and geographically dispersed team.
• Experience in IT change management across multiple functions and programs.
• Experience in service delivery or service management experience with third-party vendors.
• Experience in account management, client service, and management consulting.
• Excellent written and verbal communication skills.
• Experience working with Design and Consulting teams achieving Definition of Ready for User Stories, and Epics for Product Teams
• Experience in working with supporting Change Management teams with User Training and OCM
• Experience in Technology Operations/Deployment Management experience working on cross-functional projects involving multiple organizations and/or business area teams
• SAFe or PMP or Prince2 certification
Key job responsibilities:
• Drive ongoing communication strategy, change management plan and alignment between client and partner stakeholders and cross-functional internal and external project teams and partners to ensure the on-time delivery of a quality solution.
• Independently build out the approach and plan, milestones and timelines of the global enterprise-scale programs. Establish e2e delivery plan for epics/features
• Lead through all stages of discovery, planning, execution and sustainment to deliver on program outcomes.
• Drive the assessment and prioritization of customer requirements as well as the testing and iteration of solutions built to ensure they meet clearly defined success criteria.
• Manage the team in delivering the scaled agile development and deployment programs across the globe.:
• Align release planning with involved teams considering effort estimates and capacity. Propose appropriate delivery slices and release slots, favoring frequent releases.
• Maintain clear view on epic timelines and risks. Bring risks and proposed solution to relevant stakeholders and ceremonies for swift action.
• Communicate planning and commitment to all stakeholders.
• Define and baseline metrics and key performance indicators to track development and deployments. Service weekly operations review with partners and stakeholders.
• Working within a large team with significant turn-over (back-log, high workload, high expectations, high visibility). Take initiatives and to be able to manage pressure.
• Process standardization, optimization, change management, and automation across the Development and Deployment lifecycle. Maintain client & stakeholder asset catalog, implement knowledge management, and drive adoption across the team.
• Review vendor contract reviews and streamline continual engagement with client and partner Business Operations stakeholders and service owners to evolve the Deployment strategy and adopt the development and deployment programs accordingly.
• Input to budget planning, re-forecasts and financial/spend reporting. Partner with the Client Operations team for operational and organizational metrics design and reporting alignment.
• Capability to understand the Digital & Experience technology landscape, emerging technologies, and complex architectures.
• SWOT Analysis, ROI, Program Evaluation and Review Technique (PERT), RISK profiling, Project Control Mechanism, Stakeholder matrix
• Create a motivated high-performing Squads through team building, information sharing, workload management, and appropriate recognition. Develop the skills of team members through coaching and delegation.
Additional Responsibilities:
• Maintain helicopter-view with sufficient technical knowledge and anticipate potential opportunities to add value to business.
• Ability to plan ahead in function of available resources and dependencies.
• Work and navigate through large organisations and bridge business and technical departments
• Providing support to the Business Heads in the delivery of commercial objectives, contribution to the program planning / Products Road map ensuring a smooth, effective, and compliant operation of the business environment.
• Consulting, Pre-sales and account management to maximise value to customers and our business in the account
• Partner with business stakeholders to validate the programme strategic business case, define success metrics and criteria, and to identify, measure, and sustain planned vs. achieved benefits. Proactively look for additional benefits to be delivered by taking advantage of systems, processes, and data already in place or being deployed.
• Acting as an escalation point for all breakages in process or client service expectations, and ensure issue is delegated and resolved by the right party.
Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
Role – Principal Enterprise Applications
Location – Leeds
Principal Enterprise Application with a demonstrated passion for managing complex, enterprise-scale and geographically distributed digital transformation programs, system implementations, building innovative new tools and processes for clients, related stakeholders, team members and leaders. You will play a critical role in the building and management of new programs from discovery, implementation, roll-outs through sustainment, and partner with leadership stakeholders and cross-functional internal and external partners to deliver the planned outcomes within budget and timelines. The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of clients, 3rd party vendors, employees and labour relations issues and projects.
The individual should demonstrate strong ability to work with Design Studios and Business Consulting partners responsible for Service Design, User Experience Research and Strategy and coordinating their requirements to technology product teams implementing such design led requirements.
The role will also involve working reactively on critical project and program issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position after the initial 2 years of the Transformation Program.
This is a full-time position that will require working out of Leeds for 3 days a week for 2 years.
Required qualifications:
• Bachelor's degree or equivalent practical experience.
• Experience in multi-country and dispersed agile project management and delivering enterprise-scale systems with strict compliance to budgets and timelines. Experience in DevSecOps and Scaled Agile Software Development and Operating Model paradigms.
• Experience working with large internal geographically dispersed teams, channel partners, systems integrators and third-party developers to deliver successful solutions. Should be able to lead multi-cultural teams spread across locations and time-zones.
• Ability to thrive in evolving and ambiguous environments and to work well in a cross-cultural, cross-functional and geographically dispersed team.
• Experience in IT change management across multiple functions and programs.
• Experience in service delivery or service management experience with third-party vendors.
• Experience in account management, client service, and management consulting.
• Excellent written and verbal communication skills.
• Experience working with Design and Consulting teams achieving Definition of Ready for User Stories, and Epics for Product Teams
• Experience in working with supporting Change Management teams with User Training and OCM
• Experience in Technology Operations/Deployment Management experience working on cross-functional projects involving multiple organizations and/or business area teams
• SAFe or PMP or Prince2 certification
Key job responsibilities:
• Drive ongoing communication strategy, change management plan and alignment between client and partner stakeholders and cross-functional internal and external project teams and partners to ensure the on-time delivery of a quality solution.
• Independently build out the approach and plan, milestones and timelines of the global enterprise-scale programs. Establish e2e delivery plan for epics/features
• Lead through all stages of discovery, planning, execution and sustainment to deliver on program outcomes.
• Drive the assessment and prioritization of customer requirements as well as the testing and iteration of solutions built to ensure they meet clearly defined success criteria.
• Manage the team in delivering the scaled agile development and deployment programs across the globe.:
• Align release planning with involved teams considering effort estimates and capacity. Propose appropriate delivery slices and release slots, favoring frequent releases.
• Maintain clear view on epic timelines and risks. Bring risks and proposed solution to relevant stakeholders and ceremonies for swift action.
• Communicate planning and commitment to all stakeholders.
• Define and baseline metrics and key performance indicators to track development and deployments. Service weekly operations review with partners and stakeholders.
• Working within a large team with significant turn-over (back-log, high workload, high expectations, high visibility). Take initiatives and to be able to manage pressure.
• Process standardization, optimization, change management, and automation across the Development and Deployment lifecycle. Maintain client & stakeholder asset catalog, implement knowledge management, and drive adoption across the team.
• Review vendor contract reviews and streamline continual engagement with client and partner Business Operations stakeholders and service owners to evolve the Deployment strategy and adopt the development and deployment programs accordingly.
• Input to budget planning, re-forecasts and financial/spend reporting. Partner with the Client Operations team for operational and organizational metrics design and reporting alignment.
• Capability to understand the Digital & Experience technology landscape, emerging technologies, and complex architectures.
• SWOT Analysis, ROI, Program Evaluation and Review Technique (PERT), RISK profiling, Project Control Mechanism, Stakeholder matrix
• Create a motivated high-performing Squads through team building, information sharing, workload management, and appropriate recognition. Develop the skills of team members through coaching and delegation.
Additional Responsibilities:
• Maintain helicopter-view with sufficient technical knowledge and anticipate potential opportunities to add value to business.
• Ability to plan ahead in function of available resources and dependencies.
• Work and navigate through large organisations and bridge business and technical departments
• Providing support to the Business Heads in the delivery of commercial objectives, contribution to the program planning / Products Road map ensuring a smooth, effective, and compliant operation of the business environment.
• Consulting, Pre-sales and account management to maximise value to customers and our business in the account
• Partner with business stakeholders to validate the programme strategic business case, define success metrics and criteria, and to identify, measure, and sustain planned vs. achieved benefits. Proactively look for additional benefits to be delivered by taking advantage of systems, processes, and data already in place or being deployed.
• Acting as an escalation point for all breakages in process or client service expectations, and ensure issue is delegated and resolved by the right party.
Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
State / Region / Province
London
Country
United Kingdom
Interest Group
Infosys Limited
Role
Principal - Enterprise Applications
Company
ITL UK
Work Location
London
External Job Title
Principal - Enterprise Applications, Leeds
