Business Analyst Team Lead ** Internal Applicants Only** bei Culina Group

Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods.

Company Overview
Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

As a Business Analyst Team Leader, you will manage a team of 3–4 Business Analysts located across multiple sites. You’ll mentor, support, and onboard team members, serve as an escalation point for internal queries, and collaborate with external suppliers to deliver robust IT solutions. This role requires excellent communication skills, a collaborative mindset, and proactive leadership.

Working hours: Monday to Friday, 09.00-17.00 (Hybrid working)

This role could be based from one of our Midlands sites with occasion travel between sites required. 

• Lead and mentor a small team of Business Analysts.
• Act as the escalation point for business issues and queries.
• Manage task allocation, prioritization, and progression.
• Use Service Desk systems to maintain SLAs and conduct root cause analysis as needed.
• Deliver high levels of customer service.
• Liaise with business stakeholders and IT leadership to provide project and issue updates.
• Ensure team compliance with Group IT policies and procedures.
• Plan and execute project activities for new client implementations, site launches, application enhancements, and upgrades.
• Conduct business and system analysis, design, development, and testing for warehouse management, transport management, and EDI integration systems.
• Produce proposal and design documents for peer review, analyzing both business and technical enhancement requests.
• Collaborate with internal and external technical and business contacts.
• Identify operational needs, recommend improvements, and specify user/system interfaces.
• Document all work using required standards, methods, and tools, including prototyping where appropriate.
• Adhere to project management and approval processes, and assist in risk identification and assessment.
• Lead IT workstreams during UAT, supporting colleagues and clients to ensure deadlines are met.
• Demonstrate proactive time management and meet deadlines.
• Build strong relationships through effective communication.

• Full UK driving license.
• Clear and effective communicator, bridging business users and IT.
• Experience developing business systems (Finance, Warehouse, Transport Management, ERP).
• Strong management, interpersonal, and team skills.
• Proven experience across the full project lifecycle: requirements gathering, documentation, testing, UAT, change management, and live implementation.
• Ability to manage multiple concurrent projects.
• BCS or equivalent Business Analysis qualification (desirable, not essential).
• Previous team management experience.

As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement
• Pension scheme – we want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4% employee and 4% employe
• Car Allowance
• Life Assurance -  x 2 your annual salary
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!