Educational Technology Assist bei Hamilton Health Sciences

As Ontario’s most comprehensive healthcare system, and the only one in the province to provide care from pre-birth to end of life, we offer endless opportunities.  You can explore advancement opportunities, take professional development courses, and stretch yourself as a leader, all at HHS.  We are the largest employer in the greater Hamilton region, and play a vital role in training the next generation of health professionals in collaboration with our academic partners, including McMaster University and Mohawk College. We are a world-renowned hospital for healthcare research—ranked fourth in Canada—and we focus on improving the quality of care for our patients through innovation and evidence-based practices. Our multi-site hospital has over 1,400 beds and we offer world-leading expertise in many areas, including cardiac and stroke care, cancer care, palliative care and pediatrics. Open the door to a career that evolves with you. Start exploring opportunities now and join our team of over 15,000 dedicated staff, physicians, researchers and volunteers.

The Interprofessional Development team is rich in skills and knowledge, diverse in roles and outcomes, and consistently involved in education, evaluation, research and innovation initiatives. We rally together around common goals in line with HHS’ vision, mission and strategic priorities. Relationships and work touch all clinical areas of HHS, and our networks are extensive both internally and externally. McMaster University and Mohawk College are significant collaborators in our daily work. The Interprofessional Development team is positioned within the Nursing Practice, Education and Community Health portfolio and supports HHS staff and learners with their education, professional development and practice needs. Services provided include staff education and development; learner placements; libraries, Internationally Educated Nurse (IEN) programs and Ministry Health Human Resource initiatives.

As part of the Administrative Support team reporting to the Manager of Clinical Practice and Education, the Education Technology Assistant supports the overall administration of the organizational Learning Management System and works with Learning Technology Specialist (LTS) to establish protocols, maintain data integrity, provides data entry support (retrospective data entry), maintains learner profile information and provide support to staff.  The position also provides support to roles such as Education and Development Clinician and back-up to other roles, such as Administrative Assistant, Program Secretary and Secretary.  This role requires excellent communication skills to effectively collaborate with directors, managers, staff, health care providers, learners, other administrative assistants and the general public, ensuring strict confidentiality is maintained at all times.  A customer service focus is essential.  The Education Technology Assistant is a part of the corporate education resource team also supporting central education programs and must be able to work at all sites of HHS. 

Monday to Friday; days 

1. Graduate of Community College Business office administrative program, accounting program, or equivalent
2. Demonstrated experience in using and administering a Learning Management System
3. Experience within the last two years in managing scheduling and payroll utilizing KRONOS software is considered an asset
4. Proficient keyboarding skills (60 wpm)
5. Demonstrated ability to appreciate the confidential nature of the position
5. Demonstrated excellent computer skills in a variety of applications including Windows, MS Word, MS Access, MS PowerPoint, MS Excel, Taleo, KRONOS, My HR, Meditech, Management Information Tool, Basware, E-Way & electronic forms ordering  
6. Strong administrative and organizational background, ability to prioritize, multi task, schedule and carry out tasks with strong attention to detail and deadlines, strong organization and time management skills
7. Demonstrated excellence in effective communication within a professional environment (written and verbal) and interpersonal skills
8. Demonstrated ability to work in a high-volume, demanding work environment, to juggle competing priorities and to meet deadlines
9. Effective and creative problem solving and analytical skills  
10. Team player with strong sense of ownership and accountability; ability to work independently using own initiative, organize and establish priorities
11. Demonstrated record in pursuing own continuing professional development
12. Positive attitude combined with excellent customer service skills
13. Demonstrated ability to develop systems that create efficient workflow
14. Demonstrated commitment to the HHS vision and continuous quality improvement
15. Demonstrated understanding of the corporate context and ability to make suggestions and create systems, which will assist the program within this context

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Operations at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment

Proficiency in both Official Languages, French and English, is considered an asset

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article 13.01 (b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement

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