- Professional
- Optionales Büro in Downers Grove
About Us
At Verity IT, we help businesses stay secure, productive, and ahead of technology change. As a trusted Managed Services Provider (MSP), we deliver modern IT solutions that power growth, simplify complexity, and create better digital experiences for our clients.
We’re a tech-forward team that values innovation, collaboration, and continuous learning - and we’re looking for a Systems Engineer who shares that mindset.
Position Overview
The Systems Engineer is a key member of our Professional Services team, responsible for designing, maintaining, and supporting client infrastructures across cloud and on-prem environments.
You’ll manage a diverse set of technologies, lead advanced troubleshooting, and contribute to modernization projects that enhance performance, scalability, and security.
This is a hands-on role for someone who thrives on solving complex challenges and delivering next-level service.
Responsibilities
- Must be able to execute projects from start to finish, including all communications, planning, and technical delivery
- Lead the execution of technical projects, demonstrating mastery of core technologies such as Windows Server, Hyper-V, Firewalls (Fortinet, Meraki, SonicWall), Switching, Routing, Wireless (UniFi, Meraki), Active Directory, Group Policy, Office 365, Intune, and Azure
- Serve as the primary technical resource and SME, resolving complex project challenges and ensuring seamless progression through all project phases
- Ensure thorough and accurate documentation for all project deliverables, contributing to knowledge sharing and operational continuity
- Oversee and execute technical implementation, ensuring all project components align with company standards and meet client-specific configurations
- Conduct post-project reviews to identify lessons learned and integrate process improvements to enhance future delivery
- Mentor and support junior engineers, providing guidance and expertise to help them develop their technical skills
- Evaluate and refine project implementation delivery processes to enhance efficiency, consistency, and quality
- Collaborate with Service Desk, NOC, and Security teams to ensure reliability and alignment across environments.
- Maintain up to date Time Entries and Expenses for billing purposes
- Backups / DR system implementations, maintenance, and offsite replication setups
- Proactively identify risks, recommend improvements, and enhance overall client technology posture
- Stay current with emerging tech - bringing fresh ideas to evolve our managed services toolkit
- Occasional after-hours or weekend work based on pre-scheduling
Qualifications
- 4–7 years of experience in systems engineering or administration within a Managed Services or multi-client environment
- Ability to manage multiple projects and priorities in a fast-paced environment
- Excellent oral and written communication skills
- Clear and thorough written documentation skills, strong attention to detail
- A self-starter with the ability to create or improve standards for team-wide consistency
- Familiarity with RMM tools, PSA systems (ConnectWise preferred), and IT documentation platforms
- Strong knowledge of Windows Server, Active Directory, Microsoft 365, Azure, Hyper-V and VMware
- Experience implementing and managing virtualization technologies (VMware or Hyper-V) and network infrastructure
- Azure/Office 365: Advanced understanding of Azure/Office 365 Platform, including Setup, Migrations, and Administration
- VM Migrations, P2V and V2V
- Experience with Fortinet, Meraki, and SonicWall firewall products
- Networking: Strong knowledge of VLAN configuration and advanced switch configurationsExposure to cybersecurity frameworks, endpoint protection, and zero-trust environments.
- Certifications: Relevant industry certifications such as MCSE, CCNA, ITIL, or similar are highly desirable.
What Makes You a Fit
- You think ahead - not just about fixing problems but preventing them.
- You enjoy collaborating with smart, curious people who love tech as much as you do.
- You take pride in reliability, clear communication, and exceptional client outcomes.
What We Offer
- Competitive pay
- Medical, dental, vision, life insurance
- 401(k) with company match
- Paid time off and holidays
- A modern, inclusive, and growth-focused workplace culture
- Reimbursement for certain certification achievements