Client Services Manager bei Home Group

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EClient Services Manager%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3ESunderland%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EPermanent, Full Time 37.5 hpw%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3ESalary £27,338 to £28,890 pa plus on call shift payment of £14.30 per session%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EGreat benefits including Health Cash Plan%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EWe can’t offer CoS%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EHome, a place where you belong%3C/strong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EWant to lead a team that really cares and empowers customers to live their best lives? As our Client Services Manager, you’ll be able to work flexibly, leading our team to deliver person-centred housing related support for our customers. Our services provide accommodation to customers aged 18 + who are either homeless or at risk of homelessness.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EYou’ll manage a team who will provide the support required for customers to develop the skills needed to live independently in the community. You will also be contributing towards making your service a ‘Great Place to Work’ for our colleagues.%26nbsp;This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWhat’s in it for you?%3C/strong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo4;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E34 days leave, (including bank holidays and a “me day”) %26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo5;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EPaid time off for volunteering %26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l6 level1 lfo6;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EMatching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) %26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l5 level1 lfo7;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3ESave up to £1140 yearly with our health cash plan, covering dental, optical, and therapies %26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo8;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3ECareer path with development and an excellent training package %26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l8 level1 lfo9;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EExcellent benefits and rewards including supermarket discounts and travel expenses %26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWhat you’ll do%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l7 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3ELeading a motivated team to deliver efficient, high-quality, person-centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l7 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EBe the Safeguarding Lead for the service.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l7 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EEnsure Health and Safety checks and risk assessments are completed and recorded%26nbsp;accurately.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l7 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EManaging the contracts, budgets and KPIs, and liaising with stakeholders and commissioners.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l7 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EManage individual and team performance using coaching skills and assessing colleague competencies and objectives%26nbsp;to ensure customers live in a safe, supportive, person-centred service.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l7 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3ESupporting your Senior Client Service Manager %26amp; Operations Manager, (OM), to ensure we meet all the regulatory standards and its outcomes.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-themecolor:text1;%22%3EYou’ll go home each day knowing that you have helped change our customers lives for the better, here, working for one of the top ten Great Place to Work in the UK!%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EYou have%26nbsp;%3C/strong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EThe people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EThe understanding of where our customers are in their life and have the passion to advocate for them.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience of delivering support in a housing or care environment%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience of people management%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience of managing multiple services and/or managing managers %26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3ETo get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EJob details%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EWorking hours are Mon-Fri 09:00-17:00. A flexible working pattern can be discussed, with the possibility of occasionally working from home.%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EBasic knowledge/aptitude of Microsoft Word and Excel is essential.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EYou’ll need an Enhanced DBS check done which we pay for%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EStronger together%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EWe do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make %3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.homegroup.org.uk/about-us/working-with-us/careers/equality-diversity-and-inclusion/%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EHome Group a great place to work%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cu%3E!%3C/u%3E%26nbsp;%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EFind out more%26nbsp;%3C/strong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EClick%3Cstrong%3E APPLY NOW %3C/strong%3Eto see our%26nbsp; %3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://ukshgstoragepr.blob.core.windows.net/jobdescriptions/band3/Client%20Services%20Manager%20JD.pdf%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EClient Services Manager job description%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cu%3E,%3C/u%3E %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3Efind out %3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.homegroup.org.uk/about-us%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cu%3Eabout us%3C/u%3E%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Roles can close early, so don’t wait. For reasonable adjustments email %3C/span%3E%3C/span%3E%3Ca href=%22mailto:[email protected]%22 target=%22_blank%22%3E%3Cspan style=%22color:#00838C;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%[email protected].%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E Jetzt bewerben