Receptionist- Urology Clinic (25-361) bei Artesia General Hospital

Description

Job Summary:  

Provides a broad range of clerical functions for physicians and patients. 

ESSENTIAL FUNCTIONS:

· Greet patients, visitors and co-workers in a prompt, courteous, and helpful manner.

· Maintain appointment scheduler and follow office—scheduling policy.

· Register patients in a complete and accurate manner to conform to all regulatory requirements.

· Collect monies at time of service.

· Reviews provider medical records to gather information for approvals from the various insurance plans. 

· Handle pre-certification and referrals.

· Handles all prior authorizations on test as well as medications. 

· Follow up on prior authorizations; ensure that they are completed prior to scheduled date. 

· Answers the phones 

· Relays messages to and from the providers to the patients. 

· Ensures the end of day reconciliation is complete each night before close. 

· Preform basic clerical duties as required. 

ADDITIONAL RESPONSIBILITIES:

· As assigned.

KNOWLEDGE/SKILL/ABILITIES:

· Knowledge of office equipment and ability to handle multi-time telephones.

· Basic math and computer skills.

AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management/Quality Management/Safety: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS: 

Ø Education – High school diploma or equivalent.

Ø Work Experience – Customer service, computer. Experience in a healthcare setting preferred.

Ø Training – none.

Ø License/Certification – N/A

ENVIROMENTAL CONDITIONS: Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.