Reference Services Coordinator bei PathGroup

JOB SUMMARY:

The person in this position manages the administrative and logistical aspects of reference laboratory partners, including communication and coordination of specimen receipt, processing, and reporting.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

• Serve as primary contact for reference laboratory work for internal departments and between PathGroup and reference laboratories; responds to inquiries in a professional and timely manner.
• Provide support as a liaison between PathGroup departments and between PathGroup and external reference partners.
• Coordinate receipt, processing, and tracking of specimens received from and sent to reference laboratories and healthcare facilities.
• Ensure accurate accessioning and test ordering, timely result reporting and communication with referring facilities.
• Manage return of materials to outside facilities
• Monitor pending lists and investigate problem cases.
• Maintain department statistical and quality reports and records.
• Assist with training of new employees.
• Assist with LIS testing as needed.
• Help to develop departmental procedures and workflow.
• Model and promote collaboration and work effectively with others across the organization to achieve established goals and turnaround times.
• Accession specimens as needed or directed.
• Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

• Work with other departments within PathGroup and subsidiaries.
• Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
• Other duties as assigned.