Hub Admin - West Palm Beach bei Pella Corporation

Responsibilities/Accountabilities: Other duties as assigned 

• Manages site office and warehouse staff including, hiring, training, performance management and overall development 
• Responsible for handling escalated customer issues and providing timely resolution 

• Proactively communication of issues with the Hub Manager 

• Work cross functionally and collaborate with other business leadership to deliver expected levels of service 
• Act as a backup to support local needs in Customer Service, Order Fulfillment, HR, and Office

• Maintain accurate inventory records which may require cycle count and physical inventories 

• Manage staffing needs, interviewing and onboarding of new hires 

• Submit and ensure timely processing of MVRs for company vehicle driver approvals 

• Coordinates with purchasing department to order sites supplies as needed 

• Oversees the business in the absence of the Hub Operations Manager 

• Ability to self-direct and prioritize tasks as needed 

• Ability to be innovative and be agile to changing business conditions. 
• Exceptionally well organized and efficient to meet commitments. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The qualifications, physical demands, and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  English/Spanish bilingual is preferred.