Lead Concierge/Administrative Assistant bei HumanGood

Under general supervision, the primary role of the Lead Concierge/Administrative Assistant is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge/Administrative Assistant greets residents, potential residents, families, visitors, team members and vendors while managing both external and internal calls, taking and communicating messages. The Concierge/Administrative Assistant provides an overview of community information to those inquiries in support of all departments. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident’s privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and administrative duties, ordering supplies. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

$24 - $27/hr. Depending on Experience   

Full-time     

Lead responsibilities would include:

• Explain team goals and objectives to assigned team members and assist team in organizing to accomplish work
• Coach, facilitate, solve work problems and participate in the work of the team
• Provide information to the supervisor on performance of the team and individuals
• Communicate assignments, milestones and deadlines to the team and individuals based on supervisors instructions
• Observe training needs and relay training needs and requests to supervisor
• Managing supply requests from all departments

What's in it for you?  

As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1^st of the month following your start date
• $5 per payroll for a Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

• Medical benefits starts the 1^st of the month following your start date
• Matching 401(k)
• Tuition Reimbursement
• $25 per line Cell Phone Plan