FT Coordinator of Testing Services bei Johnston Community College, NC

About the Department

Summary 
This position provides administrative oversight of the Testing Center and manages the planning, development and delivery of all testing services, including curriculum placement testing, GED testing, Pre-TABE/TABE Clas-E, ACT Workkeys, and Health Sciences admissions testing.

Position Duties

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Oversees the development of a master schedule for all testing services
• Develops, implements, and monitors policies, procedures, protocols and processes for the Testing Center
• Manages the budget for the Testing Center
• Administers placement tests, health science admissions exams, Basic Skills and GED assessments; proctors internal and external tests and coordinates ADA testing services
• Facilitates the installation, updating and maintenance of equipment in the Testing Center areas
• Ensures compliance and maintains documentation with third-party testing center standards, and promptly responds to third-party support and quality channels on technical, quality, and other issues as they arise.
• Coordinates with designated GED Chief Examiner and follows federal and state regulations and policies and ensures compliance with regulations and test security.
• Collaborates, coordinates, schedules, and test proctoring for other departments within the Testing Center. 
• Coordinates the planning and delivery of testing services including test scheduling, test administration preparation, test administration, test processing, delivery of test results and transcripts, and other related testing services.
• Works in conjunction with Academics and Career Readiness Test Proctors after test scheduling on the above with test administration preparation, test administration, test processing, delivery of test results and transcripts, and other related testing services. 
• Recruits, coordinates, trains, and supervises Testing Proctors to ensure secure and ethical testing procedures and coverage of all scheduled test sessions.
• Ensure all testers receive the appropriate testing accommodations as instructed by the Instructor or Accessibility Services
• Perform other duties as assigned. 

Supervisory Responsibilities
This position supervises the part-time test proctors in Student Affairs and works in conjunction with ACR test proctors.

Minimum Qualifications

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Become certified to administer the GED, HiSet, Act Workkeys, and TABE official test.

Education Minimum:  Associate’s degree 

Education Preferred:  Bachelor’s degree in education, social sciences, marketing, business, communications, or a related field.

Experience minimum:  One to three years of experience working in Student Affairs of similar position. Ability to work collaboratively with faculty, staff, and across divisional organization.

Other Qualifications

Language Skills

• Excellent writing/editing and verbal communication skills.
• Ability to speak effectively before groups of customers or employees of organization.
• Independently prepare correspondence and written materials related to assigned activities.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

• Knowledge of North Carolina placement test procedures 
• Understanding of Test evaluation and measurement
• ADA accommodations testing knowledge 
• Handle confidential information with absolute discretion
• Prioritize tasks and meet established deadlines. 

Computer Skills

• Proficiency with computer software programs important to testing administration and data management
• Proficiency with Microsoft Office and documented experience with Information Systems, Reporting software, or Testing Applications

Certificates, Licenses, Registrations
None

Physical Demands
The physical demands described here represent the general expectations of this position. However, we recognize that individuals may meet these expectations in a variety of ways. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be expected to remain seated for extended periods and occasionally move about the workspace. Tasks may involve the use of hands and fingers, reaching with arms, and effective verbal and auditory communication. Movement such as standing, walking, or occasional bending (e.g., stooping, kneeling, or crouching) may occur during typical activities. Light physical effort may be required, such as occasionally lifting or moving objects up to 10 pounds. Visual tasks may involve close-range work and the ability to adjust focus.

Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

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