Service Manager bei Target Housing

Service Manager

Location: S6 2UW, Sheffield

Salary: £33,961 then yearly increments up to £38,752

Contract Type: Full-time, Permanent

About the Role

We’re looking for an experienced and compassionate Service Manager to join our dedicated team in Sheffield.

As the Service Manager, you will provide strong, visible leadership for our St Bart’s team. You will be responsible for the day-to-day running of the service, supervising the team and promoting the service. This is an exciting opportunity for an experienced manager to make a meaningful contribution to our St Bart’s service and create a positive environment to encourage service users to feel empowered to achieve their personal goals and lead fulfilling lives.

The successful candidate will have extensive experience working with people with multiple complex needs, including autism; learning disabilities and diagnosed mental health conditions. You will have a broad understanding and knowledge of mental health pathways and psychological interventions. Above all, we are looking for an empathic, person-centred and understanding individual to help support and lead the team.

General Tasks

• Be the main point of contact for staff, commissioners, and external agencies.
• Promote the service to a wide audience, building strong relationships with stakeholders.
• Monitor and improve service delivery, ensuring it meets high standards and supports recovery.
• Lead and supervise the Team Leader and Recovery Case Workers, fostering a culture of good practice.
• Oversee property and VOID management, including inspections, repairs, and tenancy transitions.
• Champion creative, trauma-informed approaches to reduce inequality and promote mental health recovery.
• Stay informed on mental health and learning disability pathways, policies, and best practices.
• Act as the safeguarding lead, ensuring safety and compliance across the service.

Requirements

• Educated to degree level in a relevant field (mental health, psychology, health and social care)
• Level 3 – 5 in management and/or coaching, or be willing to undertake
• An individual who embraces challenges enthusiastically
• An understand of the principles of Psychologically Informed Environments and Trauma Informed Practice
• At least 5 years’ experience of supporting people with multiple complex needs, particularly with mental health and learning disabilities
• At least 3 years' experience in the management of commissioned services
• Experience of building successful professional relationships with stakeholders
• Experience of writing reports
• Evidence of continuing professional development

About Us

Target Housing is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people within our society. Over the past 25 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Equality, Diversity and Inclusion

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

Benefits at Target Housing

• Generous Annual Leave - 28 days annual leave, plus bank holidays (and rising to 33 days with service)
• Access to a Blue Light Card
• Westfield Health Cover
• Financial Wellbeing Support – Access to Lifetime Finance
• Career progression opportunities
• Comprehensive staff training and induction programme
• And much more!

Closing Date: 14th November

Please note, shortlisting will be completed regularly, and we therefore reserve the right to close the advertisement early.

If you have any questions about the role, please get in touch with Abby Hadfield ([email protected]) or Chloe Cree ([email protected])