Senior Manager – Application Integration / Support bei Nasdaq

Nasdaq Technology is looking for a passionate Senior Manager – Application Integration / Support  with focus on UNIX & Capital Markets, to join the Bangalore technology center in India. If Innovation and effectiveness drive, you forward this is the place for you! 
Nasdaq is continuously revolutionizing markets and undergoing transformations while we embrace new technologies to develop innovative solutions, constantly striving to rewrite tomorrow. As a Senior Manager – Application Integration / Support, you will be responsible for leading a team of eight Application Integration Engineers, drive operational excellence, process improvements, collaborate multi-functionally to align onboarding with product evolution. Monitor critical metrics and implement corrective actions.
We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets
With this position we offer 
Join the FinTech Client Success organization, an integral part of Nasdaq’s growth and success. Our mission is centered around continuously improving customer experience, ensuring that our clients successfully apply Nasdaq's world-leading platforms and services to achieve their desired business outcomes. We believe in advancing and powering economic progress for all, and our commitment to this purpose is reflected in our investments in new capabilities, including cloud and AI, as well as top-tier talent.
 

Role Responsibilities -

We expect you to perform hands on data testing & application integration while onboarding new and existing customers onto the Nasdaq Trade Surveillance Software as a Service (SaaS).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn and grow and rewards with the global impact we create.

Besides working closely with your colleagues in Bangalore  you will also work closely with Nasdaq teams in other countries.

Team Management

• Manage a team of onboarding specialists and analysts.

• Allocate resources and monitor team performance.

• Ensure timely and quality delivery of onboarding projects.

• Drive operational excellence and process improvements.

• Collaborate cross-functionally to align onboarding with product evolution.

• Monitor KPIs and implement corrective actions.

Data Testing & Implementation:

• Perform data quality tests on customer data and work closely with the customer to resolve issues.

• Set up the application configurations as per the customer requirements and data quality.

• Preparation of customer sign-off document and go-live activities at the end of the UAT testing.

• Implement changes as per the change request document and perform necessary testing to ensure the changes are working as expected.

Team coordination:

• Work closely with functional analysts, sales, support & development teams to ensure smooth onboarding for all the new clients.

Planning and Reporting:

• Provide weekly project status reports to internal and external stakeholders.

We expect you to have:

• Prior experience managing team of more than 5 members.

• At least seven years of experience working on basic and advanced Unix / Linux commands and shell scripting.

• In-depth knowledge of Capital markets

• Prior experience working on version control tools like GIT.

• Prior experience in Customer Management.

• Ability to communicate clearly and professionally at all levels.

• Ability to work in a fast-paced environment and meet tight deadlines.

• Experience Level: 9 to 12 years

It would be great if you have

• Understanding of OTC markets like Forex, Fixed Income etc.

• Understanding of trading protocols like FIX, Omnet etc.

Does it sound like you?

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Come as you are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.

To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.