Project Longevity Outreach and Intervention Manager bei New Opportunities, Inc.

Description

Full-Time, Non-Union, Exempt Position

$23.92 per hour, 40 hours per week

Monday-Friday, 8:00am-5:00pm

BASIC FUNCTION OF OUTREACH AND INTERVENTION MANAGER:  

Supervise Social Services Coordinator collaboration with the participants in developing an integrated service plan that includes the participant’s short- and long-term goals and agency interventions.

RESPONSIBILITIES OF OUTREACH AND INTERVENTION MANAGER:   

• Supervise CT Project Longevity Street Outreach and Intervention Program will employ interconnected strategies to ensure programmatic effectiveness. 
• Promote and demonstrate NOI’s mission, vision and values through both behavior and job performance on a day to day basis
• Enter and analyze data for reports that are filed with funding sources and other agencies as required on a monthly and quarterly basis
• Works with leadership and staff to create trainings, resources, policies and procedures that ensure good quality care
• Develop prevention and intervention outreach strategies with outreach partners
• Administrative supervision of client files, workflow, and day to day case conferences
• Build community partnerships by networking and partnering with local police, including intel meetings, and shooting reviews
• 24/7 on-call operative support by responding to significant incidents by being present in the neighborhoods, at the hospitals, and connecting with the associates of shooters and victims as soon after the event as possible 
• Collaborating with other Project Longevity staff in reviewing referrals, including the Level of Service Inventory (LSI) and Veoci data collection
• Collaborating with other Project Longevity staff in conducting intake, screening, and assessments;
• Building positive relationships with Project Longevity clients and other community members and encouraging positive decision making; e. Facilitating community involvement and community-based programming and services
• Implement file recordkeeping system and client confidentiality procedures in accordance with Program funding source and CMS
• Coordinate the enrollment of families into social service programming in support of client goals. This may include application assistance/review and/or authorization of direct benefit payments.
• Encourage clients to develop their own strengths including identification and practicing of needed skills
• Other related duties as assigned

Requirements

REQUIREMENTS OF OUTREACH AND INTERVENTION MANAGER:  

Education:

Bachelor’s Degree Human Services field requirement or similar combination of education and/or experience.

Experience:

• Excellent written and verbal communication skills and knowledge of communication principles and practices.
• Knowledge of social media tools: Facebook, Twitter, Knowledge of website management.
• Ability to prioritize, multi-task and follow through with minimal direction.
• Flexibility in varied job assignments.

Job Skills: 

• Knowledge of relevant State and Federal agency programs, including eligibility and reporting requirements
• Knowledge of community needs and resources; ability to maintain productive community relationships
• Oral and written communication skills; interpersonal skills
• Customer service, organizational and problem-solving skills
• Ability to counsel clients with respect and dignity; tenacity and commitment to program goals
• Recordkeeping and computer skills 
• Bi-lingual a plus; ability to work with diverse populations

Licenses /Certifications:

Current CT Driver’s license / current CT required insurance/ own transportation.

EOE AA M/F/Vets/Disability

Benefits Include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with matching contributions
• Vacation Time
• Personal Time
• Sick Time
• Holiday Pay

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.

New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.

Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.

In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.

In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.

While the range of programs is broad, they fall into one or more of the following categories:

• Energy Assistance and Weatherization
• AIDS / HIV Prevention
• Fatherhood Initiative
• Employment Education and Training
• Child Welfare and Family Development Services
• Early Childhood Education Programs
• Elderly Services
• Homeless Shelter and Transitional Housing
• Ex-Offender Programs and Re-entry Services