Production & Technical Manager bei JCCSF
JCCSF · San Francisco, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in San Francisco
SALARY RANGE
$89,000 - $93,000 annually
GENERAL DESCRIPTION
The Production & Technology Manager oversees all aspects of event and production execution across the Center’s performing arts theatre, AV-equipped meeting rooms, and offsite or virtual venues. This is a hands-on role that provides direct event support as well as strategic planning, technical leadership, managing pre-production coordination, staffing, technical design, equipment logistics, and post-event follow-up. The manager ensures seamless integration of artistic, technical, and operational elements for a wide range of events from theatre performances to internal meetings, multimedia presentations, and a range of client-based rental events, while maintaining facility standards, safety protocols, and high-quality user experiences.
RESPONSIBILITIES
Production & Technical Management (75%)
- Oversee all technical elements of events, including audio, lighting, video, and staging, ensuring high-quality execution across diverse event formats.
- Hire, train, and supervise production and technical staff, including hourly and overhire technicians.
- Develop and implement safety protocols and procedures to ensure a secure working environment and protect equipment assets.
- Serve as the primary technical and production liaison for all JCCSF events onsite, offsite, and virtual, providing collaborative expertise from planning through execution.
- Lead technical advancing, including gathering and confirming production requirements, staffing needs, and equipment specifications.
- Negotiate artist and presenter riders, aligning JCCSF resources with event needs while maintaining budget and operational feasibility.
- Create and manage production schedules, including load-ins, rehearsals, performances, and load-outs.
- Coordinate and maintain production staffing schedules to ensure appropriate coverage across theatre, meeting rooms, and virtual platforms.
- Manage and maintain a detailed production calendar to support accurate planning and resource allocation.
- Prepare cost estimates and technical plans for events, including theatrical productions, AV meetings, and virtual broadcasts.
- Continuously evaluate and refine production workflows and protocols to improve efficiency and adaptability.
- Oversee the operation, scheduling and maintenance of Digital Cinema Package (DCP) and Dolby Atmos systems for film screenings, ensuring proper content ingestion, playback quality, and system readiness.
- Coordinate with film distributors and content providers to receive and verify DCP files, confirm compatibility, and ensure compliance with technical specifications and licensing requirements.
- Oversee routine maintenance and upgrades of theatre and AV systems, including lighting, sound, video, and rigging equipment.
- Conduct post-event evaluations to identify areas for improvement and implement changes for future success.
- Manage the Production Services budget, including reporting and oversight of capital projects as assigned.
Direct AV & Event Support (25%)
- Provide hands-on AV support for a wide range of events, including meetings, lectures, performances, and rental bookings.
- Operate and troubleshoot AV systems including microphones, projectors, video conferencing platforms, lighting consoles, and playback devices.
- Set up and strike AV equipment for events in theatre spaces, meeting rooms, and offsite venues.
- Serve as lead technician for events requiring live audio mixing, video switching, or lighting operation.
- Support virtual and hybrid events with streaming setup, recording, and live technical management.
- Respond to real-time technical issues during events to ensure smooth execution and minimal disruption.
- Collaborate with presenters, renters, and program staff to ensure AV needs are met and expectations are aligned.
- Maintain AV inventory and ensure equipment is in working order, properly stored, and ready for deployment.
QUALIFICATIONS AND REQUIREMENTS
- Minimum of seven years’ experience in event production and technical management, including crew supervision, production advancing, and hands-on AV operations.
- Proven ability to manage both theatrical productions and AV-driven events, including meetings, lectures, and hybrid/virtual formats.
- Strong organizational and project management skills, with the ability to manage multiple events and priorities simultaneously.
- Excellent communication and interpersonal skills, with a collaborative approach to working with creative teams, presenters, and renters.
- Ability to remain calm and solutions-focused under pressure, especially during live events and tight production timelines.
- Demonstrated ability to work effectively with a diverse range of creative and technical personalities.
- In-depth knowledge and experience of professional sound systems, including installed and portable setups, live mixing, digital mixing consoles, stage monitors, signal routing, and playback systems.
- Hands-on experience with lighting systems, including instrument hanging and focusing, dimming, control consoles (e.g., ETC, Strand), and basic lighting design.
- Proficiency in live AV support, including video projection, switching, streaming platforms, and troubleshooting during events.
- General electrical knowledge and familiarity with safe power distribution practices in event environments.
- Experience with industry-standard software and tools, such as Vectorworks or AutoCAD, QLab, and production scheduling platforms (e.g., Smartsheet, Excel).
- Ability to maintain and manage AV and theatrical equipment inventories, ensuring readiness and reliability for events.
WORKING CONDITIONS
- This position primarily works on-site in the JCCSF facility. Some planning and production management responsibilities may be handled through remote work, based on discussion with supervisor.
PHYSICAL REQUIREMENTS
- Ability to lift up to 50 pounds. Ability to work at extended heights.
STATUS
- Benefited, exempt, supervisory position.
HOURS
- 40 hours per week
SCHEDULE
- Work schedule includes weekends and evenings, based on event schedule and subject to change.
FOR MORE INFORMATION
To learn more about working at the JCCSF, including staff culture, hiring practices and policies, and benefits, visit our Careers page: https://www.jccsf.org/about/careers/
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