Hotel Operation Manager - Vdara bei MGM Resorts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
Step into a dynamic leadership role at the heart of hospitality! As a key partner to the Senior Hotel Manager, you’ll help guide and inspire the Front Desk team to deliver unforgettable guest experiences—every single day. You'll play a vital role in shaping operations, driving financial success, optimizing team performance, and bringing the MGM brand to life. If you thrive in a fast-paced environment, love creating seamless guest journeys, and are passionate about leading with purpose, this is your opportunity to make a lasting impact where it matters most.

THE DAY-TO-DAY:

• Works closely with the Senior Hotel Operations Manager to implement strategic Initiatives provided by Hotel Strategy CoE  for hotel operations.

• Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work  schedules, rules and regulations for all front desk operations team.

• Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through  coaching, training, rewards and development.

• Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent  with the company’s service standards.

• Participates with: Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department.

THE IDEAL CANDIDATE:

• Bachelor's Degree oreferred

• 2+ Years of Prior Relevant Experience in the direction and management of employees in a similar hotel environment.

• Previous experience managing employees under a collective bargaining agreement.

• AAA or Forbes knowledge preferred

• Technical knowledge and experience with Opera preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off-shift.

• Health & Income Protection benefits (for eligible employees).

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532

Are you ready to JOIN THE SHOW? Apply today!