Campaign & CRM Manager bei The Christian and Missionary Alliance National Office

Position Summary

The Christian and Missionary Alliance (C&MA) is seeking a Campaign & CRM Manager. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the Assistant Vice President for Development and plays a pivotal role in advancing the mission of the Christian and Missionary Alliance by managing strategic marketing and communication initiatives. This position serves as the primary project manager for all development-related campaigns, ensuring seamless coordination across departments, vendors, and creative teams to deliver impactful, timely communications. In the performance of these duties, this position will support the overall mission of the C&MA as described below.

Specific Duties

• Project Management � Marketing & Communication Campaigns

  • Serve as the primary project manager for all development-related marketing and communication campaigns

  • Coordinate timelines, deliverables, and resources across departments and vendors to ensure timely and effective campaign execution

  • Collaborate with writers, designers, and digital teams to ensure campaign deadlines are met

  • Track campaign performance and provide post-campaign analysis and recommendations

• CRM Strategy & Management

  • Serve as lead administrator for the Virtuous CRM, ensuring data integrity, segmentation, and reporting

  • Collaborate with Relationship Management and Marketing & Communications to develop data-driven strategies for donor acquisition, retention, and re-engagement

  • Create and maintain dashboards, reports, and analytics to inform decision-making and optimize campaigns

  • Build and manage automation workflows and audience creation processes

  • Provide data analysis and strategic recommendations to support fundraising goals

  • Train staff on CRM best practices and ensure compliance with data privacy and security standards

  • Act as subject matter expert on data portability, ingestion, and system integration

  • Liaise with Development, IT, and Finance to ensure seamless integration and functionality across CRM and campaign systems

• Audience Segmentation & List Compilation

  • Develop and maintain segmented audience lists for targeted communication

  • Generate and prioritize prospect and constituent lists for marketing, communication and fundraising efforts in coordination with development teams

  • Use data insights to refine segmentation strategies and improve engagement

  • Ensure compliance with data privacy and communication preference

The Christian and Missionary Alliance (The Alliance, the C&MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the world�s neediest people.

We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.

Through 2,000 churches in the United States and 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.

Because the C&MA is a Christ-centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.

Requirements

• Four-year college degree in related field required
• Requires 3-5 years of experience in a related position

Benefits

• Salary range $55,960 to 66,734 per year
• Health plan (medical/dental/vision/HSA)
• Life Insurance
• 403(b) retirement plan with a percentage of employer matching
• Retirement grant
• Long-Term disability
• Paid time off (vacation/holidays/personal days)
• Sick time (accrues, with additional extended illness bank for rollover hours)
• Other paid leave (compassionate care, jury duty, parental, etc.)
• Employee assistance program