IT Systems Administrator/Programmer bei Prince George's County Government, MD

About the Department

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George’s County Department of The Environment is currently seeking qualified applicants to fill an IT Systems Administrator, (Information Technology Project Coordinator IV) grade G27 position, in the Strategic Services Division.

About the Position

This is a senior/lead level professional programmer/systems analyst that is responsible for the most complex assignments in (1) design, development, and implementation of automated systems, and (2) the formulation/ integration/formatting of software packages and related hardware to satisfy user needs. The Senior System Analyst/Programmer IV develops and implements IT improvements and refresh projects to secure, standardize, and improve critical agency operations; is also responsible for installing, configuring, monitoring, and maintaining network, telecommunications, and/or systems hardware/software; and analyzes hardware/software failures, connectivity, and monitoring systems to ensure availability to all users, performing necessary systems or telecommunications maintenance as required. Work is performed under administrative and technical supervision of the department’s IT Manager, while exercising a high degree of independence.

About the Agency

The Department of the Environment works for a healthy, beautiful and sustainable County through programs that provide clean water, flood control, recycling and waste management, litter prevention, sustainable animal management and pet adoption in partnership with residents and other stakeholders. Some of our core services include providing clean water services (Stormwater Management Division); flooding prevention for buildings and structures (Sustainability Division and Stormwater Management Division); collecting, processing and diverting waste from the County-operated landfill, commercial facilities and householders (Resource Recovery Division); providing sustainability services to reduce greenhouse gas and emission (Sustainability Division); and facilitating pet adoptions, managing an animal holding facility, issuing pet licenses, investigating cruelty complaints and conducting humane outreach and education events (Animal Services Division). 

Position Duties

• Oversees the design, development and deployment of new applications and technologies within the department.

• Creates and implements solutions that enhance staff productivity, improve service delivery, and increase overall operational efficiency with emphasis on automating manual processes and optimizing workflows to better meet departmental goals.

• Serves as the initial point of contact for technical assistance over the phone, by email, or on-site.

• Ensures that agency computing and productivity devices including laptops, desktops, printers, plotters, servers, and telecommunication devices – are properly configured to operate within OIT’s network and security parameters.

• Provides diagnostic support to IT hardware and software errors or misconfigurations across the agency.

• Rebuilds, procures, and/or replaces hardware and software components of IT equipment in accordance with any published County IT standards.

• Develops or updates IT project plan, to include identifying project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

• Conducts project meetings to advise stakeholders and/or consultants of the status of IT related projects.

• Provides direction and aids in the preparation of documentation for assigned IT projects to enable user training, iterative or periodic development on similar base requirements, and audits.

• Performs supervisory duties and responsibilities in a manner that conforms to the personnel regulations over all subordinate professional, para-professional, and technical positions within the Information Technology Office.

• Compiles project status reports, coordinates project schedules, manages project meetings, and facilitates/coordinates the resolution of technical problems within intra- and inter-departmental teams.

• Administers ongoing information technology related functions to ensure implementation is done in accordance with industry standards and meets agency and County strategic goals, plans, and policies.

• Works in conjunction with OIT to ensure the agency adheres to established policies and procedures.

• Performs tasks and duties assigned which may not be specifically listed in the position description but are within the general occupational category and responsibility level typically associated with the employee’s class of work.

Minimum Qualifications

Minimum Qualifications

• Bachelor's degree in information technology, business or public administration or a closely related field.
• At least three (3) years of information technology experience, in which at least one (1) year must have involved lead/supervisory duties. 

Any equivalent combination of relevant training, education and experience may also be considered. 

Please note there is no equivalency for supervisory experience.  

• Experience maintaining operating systems and basic software programs.

• Experience with Microsoft Office 365 Administration, SharePoint and Power Platform.

• Working knowledge of mobile technology protocols, platforms, and devices.

• Possess at least a CompTIA Security+ or equivalent IAT Level II certification.

• Working knowledge of Esri-based geospatial analysis, programs, and data structures.

• Experience working for Managed Services Providers (MSP).

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Other Qualifications

Job Location: 1801 McCormick Drive, Suite 500, Upper Marlboro, MD 20774

Conditions of Employment: Upon selection, the candidate must:

• Meet all training and performance standards and demonstrate proficiency as required by the agency. 
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.