Assistant Slot Shift Manager bei Akwesasne Mohawk Casino Resort
Akwesasne Mohawk Casino Resort · Hogansburg, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Hogansburg
Job Title: Assistant Slot Shift Manager
Department: Slot Operations
Starting Rate: $17.45 per hour
Reports to: Director of Slot Operations
FLSA Status: Non-Exempt
Closing Date: Open Until Filled
SUMMARY: Assist Shift Manager in overall activities on assigned shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Exhibit a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
- Required to learn and utilize Apple iPods and iPads with accompanying software known as “Kai” to ensure that optimum guest service is maintained.
- Oversee the staffs’ utilization of the ‘Kai’ system.
- Act as Shift Manager in his/her absence
- Assist in the supervision of Slot Attendants on assigned shift
- Assist Shift Manager with scheduling for assigned shift.
- Ensure compliance with company and departmental policies and procedures.
- Ensure compliance with SOP’s, and all other regulatory requirements.
- Approve gaming machine payoffs and fills in Shift Manger’s Absence.
- Interacts with other departments by exhibiting professional courteous outlook.
- Assist with development of work-plans.
- Assist with implementation of approved work-plans.
- Act as team leaders – motivating staff and ensuring their compliance.
- Attend regular team management meetings.
- Assist in the selection, interviewing and discipline of staff.
- Other duties as necessary by the Senior Director/Assistant Director to improve personnel and operational needs.
SUPERVISORY RESPONSIBILITIES: Directly supervises associates in the Slot Operations Department on assigned shift. Carries out supervisory responsibilities in accordance with the organization's policies and procedures. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation.
EDUCATION/EXPERIENCE: Bachelor’s degree (BA) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is frequently required to walk. The associate is occasionally required to stand; use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 100 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is frequent and regular exposure of the associate to noise and cigarette smoke from the casino floor.
CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino Resort. Employment will not begin until process is complete.
“The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.”
