Senior RSS bei Resource Recovery Center of Orange County

Schedule: FT 40 hours, Friday through Tuesday 7am-3:30pm 

Salary Range: $18.00 - $20.00 hourly 

 JOB PURPOSE: 

Senior Recovery Support Services (SRSS) provides aid to individuals who have substance use disorders.  SRSS ensures that a “best practice approach” to client care is maintained, while promoting adherence to organizational values, vision, mission, and service to the recovery community.   

  SCOPE OF INFLUENCE: 

• Role model professionalism and client centered care to RSS team. Provide support, coaching, and guidance to RSS team. 

• Acts as a role model when interacting with clients 

• Communicates effectively within interdisciplinary team to support client’s recovery goals, reduce client complaints, and reduce incidents.  

• Ensures shift to shift transitions are seamless and consistent.  

• Maintains a safe, organized, and therapeutic program environment. 

• Ensures all shifts have at least minimum coverage

  KEY RESPONSIBILITIES AND ACCOUNTABILITIES (85%): 

•   Ensures that RSS staff are completing tasks accordingly on shift and offer support and guidance where needed. 

• Assists Director and RSS Coordinators with shift coordination, safety protocols, and planning. 

• Provide shift coverage when needed

• Communicates any personnel or programmatic issues or concerns to supervisor 

• Assists with completing weekly schedules, facilitates supportive feedback, supports process improvement on shift, and supports teamwork culture. 

• Observes and monitors clients, providing trauma informed redirection and encouragement to adhere to program activity schedule and structure. 

• Monitor, intervene, and report any safety concerns or incidents.  

• Ensure RSS are cross trained for all workstations.  

• Provides support for evacuation drills, and effective responses to emergency codes. 

• Ensures proper response to significant incidents, including timely & accurate incident reporting.  

• Communicates client activity to interdisciplinary teams 

• Supports proper room searches and screenings of all client’s property for contraband. 

• Ensures clients basic needs of clean linen, food, water, clothing, cleaning, and waste disposal are met while in quarantine and modified quarantine.    

• Makes routine scheduled room checks on all clients. 

• Supervision of client leisure time and outside recreation activities. 

• Escorts clients throughout the facility to mealtimes, groups, and activities. 

• Supports collection of urine specimens for drug toxicology on new admissions. 

• Maintain accurate records on shift reports.  

• Provides team with supportive feedback, supports process improvement, and participates in teamwork culture. 

• Coordinate bed/room assignments with Admissions and Clinical departments. 

• Assure clients follow daily schedule   

• Adhere to all RRCOOC policies and standards. 

  OTHER (15%): 

• Participate in interdepartmental staff meetings. 

• Leads and supports shift exchange meetings and ensures standardized shift communication. 

• Completes all assigned trainings.  

SKILLS 

• Demonstrates Integrity while working as part of the team and working independently. 

• Capable of following complex instructions. 

• Dedication to excellence in customer service with the ability to listen with an ‘open mind’, showing understanding and compassion.  

• Proactive in anticipating Client and staff needs. 

• Maintain a professional impression, with highly effective verbal and written communication skills. 

• Capable of multi-tasking and using independent judgment and solid decision-making skills. 

• Coaching and supervision skills 

• Computer proficiency with Microsoft office suite. 

  QUALIFICATIONS 

• High School Diploma or equivalent 

• 3 years human services experience 

• One (1) year related work experience in SUD setting

• Current valid New York State Driver’s License 

• CRPA-P, CASAC-T, CRPA, or Current New York State Security License