- Senior
- Optionales Büro in Las Vegas
Role: The Director of Security is responsible for overseeing the safety and security of the entire resort property, including the casino, hotel, and all outlets. This role supports the Assistant General Manager in protecting guests, team members, assets, and property. The Director leads the Security Department, promotes a culture of safety and service excellence, and ensures full compliance with all applicable laws, regulations, and company policies. The Director adheres to all company, departmental, and safety procedures, fosters teamwork, and delivers outstanding guest service. This role anticipates guest needs, exceeds expectations, and builds brand loyalty by consistently demonstrating the company’s Core Values.
SKILLS/QUALIFICATIONS:
- Must be at least 21 years of age.
- Minimum 5 years of experience in a casino management role, preferably in security operations.
- Flexible availability required to support a 24/7 operation, including nights, weekends, and holidays.
- Must be willing to cover all shifts to ensure continuous security coverage.
- Proven ability to lead a security team while maintaining a safe and welcoming environment for guests.
- Highly organized and accountable for managing schedules, training, and certifications—compliance is critical.
- Strong written and verbal communication skills; must be able to write clear incident reports and follow instructions in various formats.
- Preferred: Established relationships with local law enforcement or ability to build and maintain them.
- Ability to remain calm and effective in high-pressure situations.
- Solid understanding of safety hazards and preventative measures.
REQUIRED CERTIFICATE/LICENSE:
- Valid Gaming Registration
- Valid Nevada Driver’s License
- Current CPR/AED Certification
- Current Alcohol Awareness Training Card (TAM)
MAJOR JOB DUTIES: Duties include, but are not limited, to the following:
- Provide strong leadership and deliver exceptional customer service.
- Oversee all aspects of the Security Department, including staffing, training, scheduling, and performance.
- Ensure guest, employee, and property safety through proactive monitoring and rapid incident response.
- Respond effectively to emergencies including fire, medical, environmental, and criminal incidents.
- Maintain accurate records, certifications, and documentation to meet legal and regulatory standards.
- Conduct regular safety audits and inspections to identify and resolve risks.
- Collaborate with other departments to align on safety protocols and communication.
- Act as the lead decision-maker for guest-related security concerns, ensuring timely and professional resolution.
- Promote guest satisfaction through attentive service and a welcoming presence.
- Enforce all company, departmental, and safety policies consistently.
- Foster a team-oriented culture and lead by example in professionalism and hospitality.
- Ensure full compliance with federal, state, local laws, and gaming regulations.
The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a Casino and Hotel environment and in all locations throughout the property, including outdoors. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor or other outlets, the noise level increases too loud. A casino environment typically allows smoking.
- Interacts with management, applicants, fellow Associates and/or guests.
- Ability to verbally and in writing, communicate effectively with guests and coworkers.
- Maintain physical stamina and proper mental attitude to deal effectively with customers and other employees.
- Follow all grooming and hygiene as well as professional conduct policies outlined in the Associate Handbook when on duty and ensure that officers are following the same guidelines.
- Must be able move freely about property.
- Requires bending and reaching.
- Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs.
- Requires lifting items weighing up to 50 lbs.
- Prolonged periods of standing and/or walking.
- Requires eye/hand coordination.
- Requires use of standard office equipment.
- Requires basic math.
- Requires the ability to distinguish letters, numbers and symbols.
- Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
Exposure to cleaning chemicals
