Accounts Receiveable Administrator bei Roskam Foods

Position Description and Purpose: 

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. 

Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

The Accounts Receivable Administrator is responsible for managing the entire accounts receivable process, ensuring timely and accurate collection of payments, and maintaining customer accounts. This role involves interacting with customers, resolving billing issues, and ensuring that all receivables are properly recorded and reconciled. The Accounts Receivable Administrator plays a key role in maintaining the company's cash flow and financial health.

Key Responsibilities:

• Generate and send out invoices to customers in a timely manner.

• Ensure that all invoices are accurate and comply with customer contracts including pricing, discounts.

• Monitor outstanding invoices and follow up on overdue payments.

• Maintain accurate customer account records, including contact information and credit terms.

• Reconcile customer accounts regularly to ensure accuracy. 

• Investigate and resolve any discrepancies or billing errors

• Address customer inquiries regarding invoices, payments, and account status.

• Monitor and collect payments from customers within agreed payment terms.

• Follow up on delinquent accounts and initiate collection activities as necessary.

• Work with customers to resolve payment disputes and negotiate payment plans if required.

• Analyze accounts receivable data to identify trends, issues, and opportunities for improvement.

• Assist in the preparation of financial statements and audits as needed.

• Ensure compliance with company policies and procedures, and legal and regulatory requirements.

• Maintain proper documentation for all accounts receivable transactions.

Education/Experience/Skills/Qualifications:

• Bachelor's or degree in Accounting, Finance, Business Administration, or a related field.

• Relevant Certifications, such as Certified Credit Professional, are a plus.

• At least 3 years of experience in accounts receivable, credit management, or similar role.

• Experience with accounting software required experience with Microsoft Dynamics AX preferred.

• Proficiency in Microsoft Office, particularly Excel.

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team.

• Demonstrated problem-solving abilities and proactive approach to challenges.

• Assist in the development and implementation of accounts receivable policies and procedures.

• Work closely with other departments, such as Sales and Customer Service, to ensure smooth operations and customer satisfaction.

• Collaborate with the Accounts Payable team to reconcile intercompany accounts.

Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.

AAP/EEO Statement: Roskam Foods is a recognized veteran-friendly and equal opportunity employer.

We are excited to introduce you to all that Roskam has to offer—from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.