Operations Supervisor bei Envent Corporation

SUMMARY

The Operations Supervisor manages and assists the Operations Manager with staffing the operations area of the current assigned division. He or she is responsible for all aspects of business unit operations; customer service, new accounts, account servicing, and problem solving. The Operations Supervisor works with the Operations Manager to ensure the assigned division is in compliance with all operational regulations and guidelines. He or she is responsible for maintaining exceptional customer service standards and other duties as assigned. At times when operational/technical support is limited the Operations Supervisor will be required to support with operations in the field.

ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties may vary according to region, division, area, and/or assignment. Other duties may be assigned.

1. Ensure that each team member has completed all necessary training before performing work. This includes verifying competency in job-specific tasks, equipment operation, safety procedures, AQMD/APCD or required compliance permits, system knowledge, material handling, waste handling, and any other requirements needed to complete the project safely and in compliance with regulations.

2. The Operations Supervisor is responsible for daily employee time clock approvals, Job Time Ticket review/approval, disciplining/terminating, and training technicians at all levels who report to them. This includes ensuring all technicians receive comprehensive training on job responsibilities, equipment operation, and safety protocols. The Operations Supervisor will work with the Regional Operations Manager (ROM) to address disciplinary matters when needed. Technicians will be held accountable for what they have been trained on or should inherently know. The Operations Supervisor must enforce this accountability and take appropriate disciplinary action when necessary.

3. Ensure that the Job Safety Analysis (JSA) is completed and covers all job tasks, SCAN Forms are properly completed, the correct PPE is used, customer site permits are complete and fulfilled, and all personnel onsite have the proper tools in good working order and condition to perform the job. This includes, but is not limited to, hoses, ducting, fittings,

vessels, and instruments such as FID, PID, LEL 4-gas meters, H2S personal monitors, calibration gases, etc.

4. Ensure the equipment specified for the job is appropriate. Jobs that are not routine may require engineering support.

5. Maintain high appearance standards while onsite. This includes, but is not limited to, being clean-shaven, wearing a clean uniform (Nomex), ensuring jewelry is tucked away, and maintaining a professional and presentable appearance. There should be no body odor issues. To the greatest extent possible, ensure that all equipment, including trucks, vessels, and tools, is in top cleanliness condition. If equipment does not meet these standards, send a photo to the Operations Manager and the Shop Supervisor and take corrective action. If the issue requires fabrication team support, send a photo to the engineering lead.

6. Manage, coach, and develop crew members by communicating performance expectations, providing ongoing feedback, and ensuring proper training. Set clear expectations and hold the team accountable. Investing in employee onboarding and training is critical to long-term success.

7. Recognize and reward technicians for a job well done. Recognition is essential to maintaining a motivated workforce. You will be given a monthly budget to reward your team for strong performance. When they perform well, you perform well, and we all perform well. Set clear expectations, and when met, a simple email, text, or pat on the back goes a long way in reinforcing positive performance.

8. Track your team’s training elements and ensure the regional Training Matrix is up to date. Work with your team to complete training modules and verify completion through testing. Provide training updates to the Regional Operations Manager and ensure your team actively engages in their safety training.

9. Ensure that while jobs are ongoing, each of your technicians has immediate access to you or knows who to call if you are unavailable. This may include other supervisors, the Regional Operations Manager, or the Engineering team.

10. Assign daily work direction to assigned personnel. The Operations Supervisor must understand and effectively manage operational and project goals while prioritizing training and safety.

11. Work with the Shop Supervisors to ensure your technicians are performing work in a safe and compliant manner. Your job is not just to supervise in the field but also to oversee your team in the yard. Additionally, we expect that you will assist other supervisors when they are overloaded.

12. Ensure that favoritism does not occur within your team. If you observe perceived favoritism, bring it to the attention of the Regional Operations Manager and/or the VP of Operations.

13. Ensure that all company policies and procedures are communicated, understood, adhered to, and incorporated into training programs.

14. Recommend disciplinary actions to the Regional Operations Manager and VP of Operations. Use email to provide a summary of the issue, the steps you took to address it, and why further action is necessary.

15. Identify gaps in processes or procedures and communicate them to the Engineering and Operations leads via email. Send change or update requests to the Director of Engineering, Regional Operations Manager, Safety Manager, and VP of Operations.

16. Build strong relationships with customers and ensure they feel they are receiving a high-quality product and service from Envent. You are the face of the company and serve as a backup to the account manager.

17. Maintain up-to-date knowledge of regulatory requirements affecting both Envent and its customers, ensuring compliance is integrated into training and safety programs.

18. Complete the Safe Work Execution Plans (SWEPS) for those jobs that require it.

19. Attending company and customer safety meetings.

20. Report near-misses, train the technicians in reporting near misses.

21. Work closely with sales representatives, engineers, safety personnel, finance, and administration.

22. Conduct required audits, including job site safety audits, and provide corrective action training as necessary. Be prepared to audit your job sites during off-hours if necessary.

23. Fulfill the Supervisor role in incident and accident investigations, ensuring lessons learned are integrated into safety training programs.

24. Report all accidents and incidents immediately to management and implement appropriate safety training to prevent recurrence.

25. Manage projects from start to finish, communicate with the Operations Manager, Engineering, and Safety teams regarding any changes or issues, address and report personnel matters, and ensure all equipment is properly maintained at the job site. This includes verifying that all equipment leaving for assigned jobs has been tested and is operating as designed.

26. Be willing and able to bring issues directly to the VP of Operations, COO, and CEO when necessary.

27. Recommend corrective actions and provide management with feedback on situations that may impact the company, with a focus on training and safety improvements.

QUALIFICATIONS

To perform this job successfully, an Associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable Associates with disabilities to perform the essential functions.

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

1. Must have the ability and willingness to work in a fast-paced, collaborative working environment.

2. Must be able to work a flexible schedule that meets the needs of a 24/7 operation.

3. Able to work outdoors in varying weather conditions and walking/traveling to multiple locations throughout the day.

4. Able to work across business units and navigate organizational structures to achieve consistent and full compliance with federal, state and local EHS regulations and internal policies to ensure compliance and programs/metrics to drive continuous EHS performance improvement.

5. Ability to interact professionally and competently with widely variable internal customers and regulatory agency personnel.

6. Must work with a sense of urgency and have excellent follow-up skills.

7. Demonstrated effective people coaching, training and influencing skills.

8. Analytical, general management, people, and computer skills.

9. Excellent language and communication skills.

10. Must be proficient in the care and use of all site-specific, facility and customer required Personal Protection Equipment (PPE). The candidate must be able to pass all site-specific facility, company and industry tests.

11. Effective negotiating and listening skills.

12. Ability to be persistent, patient, creative, and flexible.

13. Ability to maintain a high energy level.

14. Ability and willingness to learn.

15. Ability to adapt to changing priorities.

16. Ability to comprehend the company's CRM, client portal, and business unit suite.

17. Ability to assemble information from a variety of sources.

18. Follow all company SOPs and customer-specific regulations.

19. Fast-acting, driven problem solver who actively engages with team members and clients.

20. Total project accountability: pre-job planning, mobilization, execution, fatigue management and staffing, demobilization, and customer satisfaction.

21. Review and communicate all appropriate shift updates and manage successful outcomes for each project.

22. Understand values and goals for Envent team. Assist in other regions as necessary to complete these actions.

23. Possess self-motivation, be responsible and assertive, solve problems, work and achieve agreed upon assigned tasks with little or no supervision and a high degree of common sense.

24. The Operations Supervisor position will require travel and being away overnight up to 20% to 50% percent of the time. You will be required to travel by vehicle or airline to meet and work with customers.

EDUCATION and/or EXPERIENCE

· Bachelor’s degree in industrial technology, Engineering, Business Administration, Environmental Science, or a related field preferred.

· Associates degree or equivalent experience may be accepted in lieu of a bachelor’s degree with at least 5 years of progressively responsible field or plant operations experience.

· Prior experience in supervising teams in refinery, industrial, or environmental services setting required.

· This position requires the ability to understand basic math skills, supervise direct reports, read and interpret technical documents and or procedures, contractual language, safety procedures and requirements.

CERTIFICATES, LICENSES, REGISTRATIONS

The Operations Supervisor must have a current valid driver license from state of residency and valid proof of insurance. The candidate must be insurable by the Envent Corporation insurance provider. The candidate must have a valid TWIC card, RSO or comparable refinery area training card. The candidate must be able to pass the company’s employee physical and comply with the company’s drug testing policy.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable Associates with disabilities to perform the essential functions.

This job will require a mixture of office work and fieldwork. While performing the duties of this job, the Associate is regularly required to stand and walk in an office setting and/or on a field site and communicate on a telephone while meeting with others. The Associate frequently is required to sit at a desk, use fingers to operate a computer keyboard, reach for papers or books with hands and arms, climb a ladder or balance on a roof, and stoop, kneel, crouch, or crawl to operate or view equipment. The Associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those Associate encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable Associates with disabilities to perform the essential functions. The noise level in the work environment is moderate but can be loud when working in the field.

Work environment is a combination of office and field. While performing the duties of this job, the Associate may work in outside weather conditions and is regularly exposed to fumes or airborne particles and toxic or caustic chemicals common to an active site – appropriate PPE is provided and required. He or she will be in industrial plants which will expose him/her to potentially hazardous situations.

Physical demands of this position are sitting, walking, climbing, stooping and bending. You may on occasion lift and or move up to fifty pounds (50lbs.). You must be physically fit and pass the company physical in order to be qualified to work in this position.