Ophthalmic Technician Trainer bei Sight Partners

Description

The Ophthalmic Technician Trainer is responsible for the training, mentorship, and professional development of clinical staff. This role will implement training programs, evaluate competencies, and ensure compliance with regulatory standards (HIPAA, MIPS). The position also provides support for clinical research coordination as assigned, working collaboratively with leadership to align technician performance with organizational goals.

Duties and Responsibilities:

• Implement structured training programs for new and existing technicians, ensuring competency completion within 90 days.
• Deliver advanced training modules, including Tech T-levels and specialized diagnostic testing.
• Provide one-on-one coaching to support skill mastery and career progression.
• Track progress, maintain training records, and report outcomes to leadership.
• Ensure adherence to HIPAA, MIPS, and internal clinic policies.
• Review technician documentation, safety protocols, and patient interactions.
• Monitor proper handling and disposal of medical information.
• Provide feedback and collaborate with leadership on process improvements.
• Support clinical trial management and research protocols as assigned.
• Coordinate scheduling, documentation, payments, and follow-up for study participants.
• Ensure compliance with study requirements, GCP standards, and sponsor documentation.
• Serve as liaison between providers, study teams, and participants.
• Identify opportunities to improve workflows, patient flow, and staff engagement.
• Recommend process changes to enhance efficiency and quality of care.
• Maintain flexibility to prioritize responsibilities and adapt to evolving clinic needs.
• Other duties as assigned.

Core Skills Training Includes:

• Visual Testing: 
• Visual acuity, color vision, stereopsis, Worth 4-Dot, Hirschberg, and extraocular muscle function testing.
• Anterior & Posterior Segment Diagnostics: 
• Slit lamp examination, pachymetry, Van Herick technique, OCT, and fundus photography.
• Refraction & Optics: 
• Autorefraction, retinoscopy, and phoropter use.
• Intraocular Pressure Testing: 
• Applanation, iCare, and Tonopen tonometry.
• Visual Fields: 
• Humphrey Visual Field testing with basic interpretation.
• Patient Preparation & Education: 
• Medical history taking, dilation, medication instillation, and patient instruction.
• Surgical Support: 
• Biometry (IOL Master/Lenstar), A-scans, keratometry, and cataract evaluation workups.

Requirements

• Strong knowledge of ophthalmic diagnostics and technician workflows.
• Understanding of healthcare compliance standards (HIPAA, MIPS).
• Familiarity with clinical research coordination and regulatory requirements (GCP certification preferred).
• Ability to train, mentor, and engage staff with diverse learning styles.
• Excellent communication, organizational, and leadership skills.
• Proficiency with Microsoft Office or Google Workspace.
• Strong attention to detail and interpersonal skills.

Education and Experience:

• High school diploma or equivalent required.
• COA/COT certification preferred.
• Minimum of 3 years’ ophthalmic technician experience, including training or supervisory responsibilities.
• Experience in compliance monitoring or clinical research coordination preferred.
• Must maintain appropriate education, certification, licensure, and training.