Market President bei Five Star Credit Union

Five Star Credit Union 

Position Title: Market President 

Department: Member Business Lending (MBL) 

Classification: Exempt/Grade 17 

Approved By: Bob Steensma 

REPORTING RELATIONSHIPS 

Position Reports To: SVP/CLO 

Positions Supervised: MBL Officers Loan Assistants 

All team members work toward a common purpose to Brighten the Financial Future of the Communities We Serve. Each employee supports our members by promoting and offering relevant services and products to meet their diverse needs. We deliver outstanding service by embracing our core values of Integrity, Collaboration, Accountability, Passion, and Self-Improvement. 

POSITION PURPOSE 

Position will be responsible for the overall lending function of their assigned market while adhering to the Credit Union’s lending policies and procedures. Responsibilities include assisting the Credit Union in attaining production goals through active participation in sales management, referring business opportunities to appropriate teammates and lending officer calling programs. In addition, the Market President shall provide leadership, training and support to less experienced loan officers and other staff members. The position is also responsible for actively developing new and existing business relationships, receiving, reviewing, and evaluating business loan and business deposit requests. Meets with applicants to explain credit policies and to obtain loan information and documentation. Monitors and reviews construction loan projects. Assists in the collection of past due loans. Responsible for the completion of Annual Reviews for required relationships. In addition, ensure Annual Reviews of their staff are completed in a timely manner. Serves borrowers and prospective borrowers promptly and professionally. Provides general Credit Union information and cross sells services. Furthermore, the candidate must possess the analytical skills necessary to review both the financial and collateral data to ensure compliance with loan policy and procedures. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES 

1. Solicits business loans and deposits from prospects in the Credit Union’s market area.
2. Solicits business loans and deposits from existing member businesses.
3. Cross sells Credit Union services
4. Works with the Retail team to close and maintain business deposit relationships
5. Assists in developing short and long-term goals and plans for the MBL department in their market area. Assists with budgeting. Provides suggestions and recommendations.
6. Achieves budgeted growth and profitability goals for their market area.
7. Meets with current or prospective members as needed on material credits to assist in evaluation of credit or to communicate the credit union’s risk tolerance more clearly.
8. In a timely manner, answers questions, and responds to requests from members, prospects, and professionals
9. Keeps members, prospects and professionals informed of FSCU MBL products and services.
10. When a loan request is denied, meet with the applicant, and explain the reason for the denial.  Explain the criteria for making the loan an acceptable request to FSCU.  
11. Discuss alternative debt structure to meet member needs.
12. Maintains and projects the Credit Union's professional reputation
13. Attends and participates in meetings and committees as required.
14. Keeps management informed of community activities and of any significant problems.

2. Assumes responsibility for the effective and professional completion of assigned business loan functions.
   1. Initiates improvements in lending and funding practices which will further the objectives of the Credit Union
   2. Executes established operational goals and ensures corporate-wide objectives are met.

3. Responsible for the timely completion of required Annual Reviews within their portfolio.
4. Attends, prepares reports, and participates in loan committee meetings as needed.
5. Completes required reports and documentation.

3. Assumes responsibility for compliance, credit quality and risk management related to business loans. 
   1. Assumes responsibility for credit union MBL quality and risk management, including monitoring portfolio mix and margin, classified assets, past-dues and exceptions.
   2. Confirming that the application is eligible per FSCU’s guidelines, all loans are granted within Compliance Standards as set by the Credit Union, ACUA, NCUA or any other governing body.
   3. Stays informed regarding changes in lending standards and related legal requirements.

4. Assumes responsibility for leadership, growth and development of staff.
   1. Assists Business Lending personnel and provides support as needed.
   2. Manages, mentors, trains, develops, and directs MBL Officers and Loan Assistants, including loan underwriting of all business loan types, analysis, credit approval presentations, credit review and approval, risk assessment, sales and portfolio management and loan/special asset recovery
   3. Provides technical guidance to staff in the interpretation of data. Approves and/or rejects, within lending authority.  Recommends approval of loans over their lending authority.
   4. Provides direct reports with the proper tools, training, and authority to execute their assigned functions. Develops skills of supervisors through goal setting, coaching, problem resolution, delegation, training, counseling, and performance management. Recommends staffing levels and approves personnel actions such as hiring, terminations, promotions, transfers, training and development of the staff, performance reviews and salary increases.
5. Assumes responsibility for related duties as required or assigned.
   1. Ensures the work area is clean, secure, and well maintained.
   2. Completes special projects as assigned.
   3. Coordinates functions with related departments and branches and provides support as needed.

QUALIFICATIONS 

EDUCATION/CERTIFICATION: Bachelor’s Degree in Business Administration/Finance. 

REQUIRED KNOWLEDGE: Knowledge of commercial lending programs, policies, procedures and regulations. 

Understanding of financial analysis and determination of credit worthiness. 

EXPERIENCE REQUIRED: Minimum of five years of commercial management experience required performing duties outlined. Real estate and origination background preferred. 

Skills/Abilities: Excellent communication and public relations skills. 

Strong analytical abilities. 

Solid interviewing skills. Solid business development and successful negotiation skills 

Able to use financial calculator and related computer applications. 

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION 

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. 

Average Hearing: Able to hear average or normal conversations and receive ordinary information. 

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers. 

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery. 

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) Ability to operate motor vehicle with frequent stops getting in and out of vehicle. 

WORKING CONDITIONS 

None: No hazardous or significantly unpleasant conditions (such as in a typical office). 

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION 

Reasoning Ability: Ability to deal with a variety of variables under only limited standardization. 

Able to interpret and apply various instructions. 

Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage. Able to perform very simple algebra. 

Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias. 

Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar. 

Ability to communicate distinctly with appropriate pauses and emphasis, correct pronunciation (or sign equivalent), and variation in word order using present, perfect, and future tenses. 

INTENT AND FUNCTION OF JOB DESCRIPTIONS 

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.  

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.  

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. 

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.