(75B) International Supply Chain Manager bei Pret A Manger

At Pret, We Believe in Growing Good Things.

Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths.

What we’re looking for

We’re looking for passionate team players to bring joy to our customers every day. The key objective of this role is to facilitate compliant exports across Pret’s international markets.  As an International Product Supply Chain Manager, you’ll be responsible for managing the list of products (Food, Drink, Packaging and goods not for re-sale) that are exported by Pret’s nominated suppliers for our international markets (both Equity and Franchise). 

You will play a key role in shaping and supporting our international logistics strategy, helping to streamline and optimise both existing and new logistics routes and infrastructure. This role requires close coordination and collaboration with supply chain teams across all markets.

You will also collaborate with the International Technical Teams, International Buying Teams, and Pret’s nominated suppliers to ensure that product lists are accurately maintained, regularly updated, and effectively communicated. Additionally, you’ll ensure that all product specifications are available to support smooth product registration processes.

A strong understanding of import/export regulations is essential, as you will be responsible for managing the suppliers and third-party logistics providers (3PLs) that provide the necessary documentation to facilitate compliant international shipments.

Furthermore, you may support the launch of new franchise markets and serve as the central point of contact for all product-related queries, ensuring timely resolution and consistent communication across teams.

You will have excellent written and spoken English and be able to write accurately, concisely and with a good dose of personality. You will be calm, professional and methodical in dealing with both internal and external stakeholders of all levels and grades from Managing Directors to Warehouse Operatives.

The role is based at Pret’s London support centre requiring a minimum of 3 days in the office each week and may require some overseas travel. The role reports to the UK Head of Supply Chain & Logistics with an indirect operational reporting line into the International Franchising team.

Responsibilities 

• Managing the international end-to-end supply chain and logistics operations, ensuring seamless coordination, cost-effectiveness and efficiency.
• Own the UK nominated distributor international operations P&L and ensure that costs are within budget and continuous improvements and efficiencies are identified.
• Oversee forecast demand and planning for international markets and analyse current performance.
• Oversee logistics operations for outbound shipping from Pret’s nominated distributor (including labelling requirement) to our international locations.
• Optimise logistic routes and performance to ensure timely delivery and cost efficiency.
• Build and maintain strong relationships with franchise partners, suppliers, freight forwarders, 3PL partners and other logistics service providers.
• Own and update the international supply chain manual and supplements for franchise partners.
• Provide expertise on export requirements and market-specific regulations across all territories.
• Support development of multi-lingual products and market specific products (e.g. translations, Halal).

Day-to-Day Responsibilities

• Maintain and manage the international product list for export, communicating updates to market teams and partners. 
• Share product specifications and ensure accuracy across all export markets. 
• Maintain the day-to-day relationship between our Pret’s nominated distributor and our international markets including owning meeting agendas and leading discussions.
• Co-ordinate with third party logistics (3PL) and fourth party logistics (4PL) providers to meet franchise partner export and import requirements for our products. 
• Act as escalation point to ensure Pret’s nominated suppliers provide the correct export documentation in-order to facilitate shipments.

About you

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
• Technical skills required: strong understanding of import/export regulations and documentation requirements is essential.

We offer

• £55,000-£65,000 and an annual bonus potential of 10%
• Gold Card: We love making people’s day through our food and drinks. That goes for our teams too. That’s why everyone gets a Gold Card. When you’re in the office, your food and drinks are on us. And when you’re not, you can use your Gold Card to get up to 5 Barista-made drinks a day, and 50% off everything else (food, snacks, bottled drinks – the lot).

A few more perks

• 33 days of holiday including (flexi) Bank Holidays 
• Free private medical cover, with the option to add family or partner at an additional cost 
• 4% of your pension contribution matched by Pret 
• Life assurance at 3x annual salary 
• Loyalty award for 5, 10, 15, 20 years’ service 
• Flexitime and hybrid working (3 days in the office, two days at home)
• Lifestyle savings 
• Season ticket loans 
• Healthcare cash plan  
• Financial wellbeing provisions 
• Free mortgage services 
• Sabbatical after 3 years 
• Opportunities to support our charity, The Pret Foundation 

We also offer

• Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications, leadership development and mentoring.
•  Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. 
•  Pace and variety – Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
• At Pret, we’re proud to make a positive impact through The Pret Foundation. From tackling homelessness to reducing food waste, you’ll be part of meaningful change in your community and beyond. 

Our values

• Happy Teams Happy Customers
•  Amazing Standards Every day
•  Never Standing Still 
•  Doing The Right Thing 

Deadline to apply for this role: Friday 31st October

We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.