Customer Service Representative bei American National Insurance Agency

Find Your Future Success as a Customer Service Representative with our Agency! 

Are you passionate about helping others and delivering exceptional customer service? Are you searching for an opportunity that can grow into a meaningful career?

As a Customer Service Representative in the insurance industry, you’ll be the face of our agency—providing outstanding support to clients, answering questions, and working closely with your team to deliver a seamless customer experience.

Your Responsibilities: 

• Client Support: Respond to client inquiries, address concerns, and provide exceptional service through phone, email, and chat. 
• Collaboration: Partner with team members to foster a positive client experience, smooth transitions, and an engaged office culture. 
• Office Support: Navigate office systems and processes, including administrative tasks and business operations. 
• Documentation: Maintain accurate and detailed records of client interactions, conversations, and account information. 
• Professional Growth: Continuously develop your skills and knowledge alongside a supportive team.
• Industry Expertise: Stay informed about the latest insurance products and initiatives to better assist clients. 

What You Bring to the Table: 

• A self-motivated mindset paired with excellent interpersonal and communication skills.
• Attention to detail with the ability to connect and engage with clients.
• Proficiency in computer systems and software, including Microsoft Suite.
• A humble, coachable attitude with a willingness to learn about specialized agricultural insurance products. 

At American National, we encourage diverse perspectives that cultivate a welcoming and innovative environment that is committed to the principles of equal employment opportunities. To the end, we make contracting decisions based on qualifications, merit, and business need. American National does not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other status protected by law.

American National is a group of companies writing a broad array of insurance products and services, comprised of American National Insurance Company, headquartered in Galveston, Texas, and its affiliates, including American National Property And Casualty Company, Springfield, Missouri; Farm Family Casualty Insurance Company, Glenmont, New York; United Farm Family Insurance Company, Glenmont, New York; and American National Life Insurance Company of New York, Glenmont, New York. Not all companies are licensed in all states. In New York, business is conducted by the above companies with a home office in Glenmont, New York. Each company has financial responsibility only for the products and services it issues. Agents contracted with American National are independent contractors, not employees.

This is not a contract or offer of contract and contains a general description of various programs which may be offered through American National. Each program is subject to the terms and conditions of that respective program. American National reserves the right to discontinue, replace or modify these programs at any time. All award and bonus programs are subject to participation eligibility requirements; the full conditions of such are available upon request.